I just received an email indicating that I was on the Rogers Employee Purchase Plan and that I needed to bring a verification code for a discount when I pick up my phone. As far as I'm concerned, I am NOT on the plan (no indication of this on my bill). Is this a phishing scam?
If I sound rude, please excuse my ignorance however, what exactly are you expecting the Rogers customer service reps to tell you when you call? to give you a guarantee? to tell you they didn't receive enough units? Rogers will not offer discounts or presents to anyone because you didn't get what Apple didn't ship. I say again, being #1 or #1001 on a list makes no difference when the stock number is 0
I still haven't heard one person say they wrote a 'nasty'gram to Apple...they are the ones starving the suppliers, they are the culprit to you and everyone else not getting your device.
I understand the frustration, but saying that Rogers has any fault in this is not fair. The reservation system goes up and people reserve phones, and then Rogers waits on Apple to decide what they are supplying. And if youy think Apple takes the time to call Rogers and apologize or explain why, think again. Apple is a worldwide juggernaut that has more important things to attend to (ie. China UK and USA markets) than little brother Canada. Rogers made no promises, and they didn't cause any real undue hardship. They use a system that maybe flawed, or could be explained better, but within all of the fine print is all of the answers we need.
I am not criticizing you for being frustrated, you should be because this is in fact the worst launch i have ever seen...what I am suggesting is that you expend that negative energy somewhere else, Rogers doesn;t deserve bad publicity for something they have zero control over...Apple is the one to blame here
a response, instead of hiding behind answering machines that too, dont give any useful info, or typing off cue cards. if u really believe that apple sent absolutely 0 iphone pluses, fine. we know thats wrong, its already been proven wrong. not all of us are after the jet black. people have gotten their reserved ones already, while there was only one person in the country in front of me for mine, makes sense right? the closest air source to me said they had 2 32gb plus black reserved devices. well guess what ive been number 2 since the second reservations came up, none are mine (and i didnt pick that store anyway).
ya what a great system that lies & cuts queues at will. unless the rep lied or was wrong, doubt it.
Takes a big person to take stuff back...I think it's easier to accept this horrible situation knowing you didn't get turned inside out from a company that you give a fair amount of money to monthly.
I personally look forward to you and everyone else getting your hands on these beauties...I know it may not seem lik it now but they'reworth the wait
I receive the same email at 6:03 pm today.
"You have recently pre-ordered a new iPhone 7 or iPhone 7 Plus with Rogers.
As a customer on the Rogers Employee Purchase Plan ....."
Rogers guys need to tie their shoelaces and stop tripping over them.
In any case picked up my 7 Black 128GB at the Rogers store this morning about 10:00