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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Gunn
I'm Here A Lot
Its 11 PM and I'm still showing In progress (pre fulfilment), is it almost certain that I will not get it tomorrow I'm number 14 for 7+JB

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Gunn

When your status shows In Progress (Pre fulfilment) it means they haven't received the device for u thus why it says Pre fulfilment. So no u unfortunately won't get it tomorrow. Most likely mid next week

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bbrennan10101
I Plan to Stick Around
@bilal414 so jealous 😞 mine still says in progress! Did that JUST change, or did you just not check?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

I am #12 for i7+ 128 black and mines still not shipped but people higher than me show as shipped lol kinda wack but its all good

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bilal414

Great news!!!!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

officialbferg1
I Plan to Stick Around

@Gunn wrote:
Its 11 PM and I'm still showing In progress (pre fulfilment), is it almost certain that I will not get it tomorrow I'm number 14 for 7+JB

You're in progress for a 7+ Jet Black?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @yobumchan

Once it hits IN PROGRESS the number means nothing to be honest. U lose the number after changing to IN PROGRESS. It might show u a number but means nothing after the status change. It only matters when u first do the reservation an when it shows OPEN

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @officialbferg1

No they are not. Read my reply towards the user on the last page

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Oh okay fair enough, thanks for the clarification meowmix

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @HarvOne

I told you. It could stop around 11-12am. Again as I replied to another user, once ur status hits IN PROGRESS the number means nothing. The number gets passed down to someone else. That's how a reservation and pre order works.. U don't keep the number even though it shows u he number, its only there to display the number u were ORIGINALLY at when u first did the reservations. Again after u switch to IN PROGRESS the number u were at means nothing.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

celiali
I Plan to Stick Around
Are you on the business side ? Because I'm position 4 for the same phone but I'm still open

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @yobumchan

No worries :).

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @celiali

Yes the user is on a business account. Again read my reply to the use on th last page to understand the difference of the statues.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

officialbferg1
I Plan to Stick Around

@Meowmix wrote:
Hello @officialbferg1

No they are not. Read my reply towards the user on the last page

Oh, ok. You really think they'll get their Jet Black 7+ mid next week? I'm #13 for the 128GB Jet Black 7+ and I'm not expecting mine until October, the earliest.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @officialbferg1

You never know. If Apple starts making more JB iPhones then yes but who knows. I would say give it 1-2 weeks at most. We shall see though. Now it's all up to Apple.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

officialbferg1
I Plan to Stick Around

@Meowmix wrote:
Hello @officialbferg1

You never know. If Apple starts making more JB iPhones then yes but who knows. I would say give it 1-2 weeks at most. We shall see though. Now it's all up to Apple.

Yeah, I realize it really depends on when Apple decides to send their units to Rogers. Seems like they just don't really have many Jet Black's made at all.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @officialbferg1

Apple did make a statement that no store including them won't have any JB for walk ins or pre orders that are done within the days before launch. They seem like they still haven't understood to make more of the new color and just play it off. They know the game.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bahmed
I Plan to Stick Around

Looks like my 7+ black 128GB is also shipped. This is one is on business account. May be they just got shippment???

 

Screenshot 2016-09-15 23.09.30.png

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bbrennan10101
I Plan to Stick Around
I'm assuming my status won't change tonight from In Process to shipped. I'll check when I wake up, but I guess mine won't be here tomorrow 😞

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bahmed

They would have had the shipments from early on the day but took a couple of hours to finalize them, package them and wait for UPS to pick up.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bbrennan10101

I hope ur status changes and u get it tomorrow!