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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bbrennan10101
I Plan to Stick Around

Alright I guess that's my cue to stop checking my status 😛

 

Ill see ya guys later on tonight when I check again haha.  In the next few hours, goodluck to all of you, hopefully you'll see some status changes 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
@FedFan I was #23 at time I placed my reservation on September 9th ... and was #23 all the way through until it went into processing yesterday around 5pm PST

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around
So I keep getting emails from Rogers and before I can get too excited, I realize they are not shipping notifications

#tease
#killingme

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dsburfitt
I Plan to Stick Around

So after a fairly 'heated discussion' with a rogers agent, ive been assured that theres a new glitch going around on the rogers site where your reservation details arent showing up at all. My reservation, though it doesnt show anymore, is still active on their end.

 

Woosahh *rubs ear lobes* wooosahhh

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
I was at 1330 and now I'm at 851 for a 7+ 128 black

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around
In case anyone wants to try...I still cannot get into Rogers account info with my desktop...but I was able to log in and view everything using safari on my iPhone

However...still in progress lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around
@Lonnie1313

That sounds like a pretty big jump to just be cancellations...maybe some movement?

I can hear the 6pm train rolling through! Lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

if im 117 in line right now, when approximately should i be getting it?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

nope, what place are you at?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

dont worry, you will probably be receiving it tomorrow!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nauthier
I Plan to Stick Around

Ah, this sucks. Recieved my cases and dock from Apple, but Rogers can't apparently get their act together. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

so if im #117 in line, its possible i can receive my phone tomorrow?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
Wow well that's good news I guess. I ordered on Monday and I'm 851 on the list for the same phone. Mine is still open though.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
I didn't get a IMEI or anything. Just an email confirming reservation. Nothing since then.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Lonnie1313

You won't get a a IMEI number or anything other then a order number starting with NR- ( That is for the warehouse tracking).

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

@ziglaub

 

It all depends of how many of that model combination Rogers  gets from Apple...anything is possible, if you are in progress, good chance you will have it by tomorrow, if you are still 'open' might be waiting until next week.

 

#117 isn't a bad number to have though...keep your fingers crossed

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

thesixfile
I'm Here A Lot

Hey folks, long time reader, first time writer.

 

What do you think my chances of getting a IP7+ 32gb (matte black) tomorrow? I'm #444. On the advice of a sales associate at the Sherway Gardens Rogers, I'll be lining up from 7am for when the open at 8am. OR, am I better off just sitting back and waiting until my PO delivers sometime next week?

 

I'm on a Rogers loaner device right now after getting tired of the constant back-and-forth with Samsung Canada and my Note 7; I just returned it and called it a day.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @thesixfile

Your chances are slim to none actually. Don't be surprised that if u don't get it until next week.. Also Apple did make a statement that most iPhones are sold out.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

delowder
I Plan to Stick Around

I know the chances are slim but I'll be lining up myself. Im in the 500's for same device. Pretty confident we wont be getting it by launch. 


@thesixfile wrote:

Hey folks, long time reader, first time writer.

 

What do you think my chances of getting a IP7+ 32gb (matte black) tomorrow? I'm #444. On the advice of a sales associate at the Sherway Gardens Rogers, I'll be lining up from 7am for when the open at 8am. OR, am I better off just sitting back and waiting until my PO delivers sometime next week?

 

I'm on a Rogers loaner device right now after getting tired of the constant back-and-forth with Samsung Canada and my Note 7; I just returned it and called it a day.


 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

zedehsea
I Plan to Stick Around

iPhone 7 128gb has shipped..Haven't received a tracking number. Hoping to get one tonight at some point. Would love to pick it up tomorrow.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @zedahsea

Glad to hear!