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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

xfallen
I Plan to Stick Around
Hey @orangefreddie, I would love to know what you did to have this resolved as I am still confused as what is going on with my reservation despite the help I have received so far. I sent you a PM in this matter. thank you!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

alexgaspari7
I Plan to Stick Around

yeah cause they cancelled orders! what is this!?!?!?!? i was #2 and they just cancelled my reservation...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @PhiliPhone

Well Sadly i cant do much as i wish i could.. It's always good to have a backup olan

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

serge_bmw
I Plan to Stick Around

Glad the UPS tip is working for ppl

 

And just an FYI it is for tracking the Rogers orders but i assume it works for other ways as well.

 

But i see that got cleared up

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @alexgaspari7

Its happened to many. Seems many used either the wrong reservation page or something.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

alexgaspari7
I Plan to Stick Around
So I basically lost my place... that's it?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
Come on Apple...show the silver 32gig +'s some love!!!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

craigwhite
I've Been Here Awhile

It probably doesn't matter but..... iPhone 7+ JB 128GB. I went from 78 to 65. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

sascwatch
I Plan to Stick Around
Just dropped 14 spots for the 7+ 128gb jet black! Wooo keep going!

Edit: 3 more spots!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
@cojo202

Right behind you brudda. I'll be grabbing my matte black tomorrow at 7pm from Apple and will cancel my jet black through Rogers at that point

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

werwerggdfg
I've Been Here Awhile

Anyone in line for 7+ 256?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

craigwhite
I've Been Here Awhile

Okay. Now they got me hooked on the reload button. 78 to 65 and two minutes later 65 to 54. 

 

Anyone in progress yet 7+128 JB?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@werwerggdfg

 

I am, Matte Black 7+ 256. Sitting Open at 90, dropped from 94 a couple days ago. Not much movement at all.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

johnson441
I Plan to Stick Around
sorry to burst your bubble but i think people in front of you are just getting cancelled. Im at #1 with 128GB 7+ and nothings changed yet.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Alessandro1
I've Been Here Awhile

yes #45 7+ Jetblack 256gb

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

craigwhite
I've Been Here Awhile

Bubble burst but now I can go back to work. THx! 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

sascwatch
I Plan to Stick Around
Should have done this on day one, but I just reserved a matte black 128gb 7+ on another line incase the jet black doesn't work out. Position 996! Guess we see what's faster, below 50 for JB or close to 1000 for matte black.

Maybe they'll remove the business reservations and start processing consumer orders, fingers crossed

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Both my Jet Black's are moving
7 128G from 15 to 11
7+ 128G from 46 to 38

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

johnson441
I Plan to Stick Around
sascwatch, I did the same thing, lol. i started with 1001, now i'm at 975...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

marimo
I Plan to Stick Around

 7+ 128G jet black, #48->#38 , I wonder what happens next...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Gunn
I'm Here A Lot

# 14 of 365 on business reservations of 7+ JB 128

No movement since day 1