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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Traviscrazy83
I Plan to Stick Around

Got an email today saying my order was cancelled. I was #12 for a Gold 7+.

 

Apparently I ordered through the wrong reservation system. I recently switched from a true busienss account to a consumer plan with a corporate discount. I was supposed to reserve through the business reservation system. It would have been nice to know this, or receive some kind of notification before today - seeing as Friday is the launch day.

 

What a joke.

 

Now I'm #98 in line through this NRS system. Thanks a lot rogers, what gives?!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
32gig silver + hasn't moved yet

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions


@Traviscrazy83 wrote:

Got an email today saying my order was cancelled. I was #12 for a Gold 7+.

 

Apparently I ordered through the wrong reservation system. I recently switched from a true busienss account to a consumer plan with a corporate discount. I was supposed to reserve through the business reservation system. It would have been nice to know this, or receive some kind of notification before today - seeing as Friday is the launch day.

 

What a joke.

 

Now I'm #98 in line through this NRS system. Thanks Rogers.


Well reserved on rogersdirect.ca and now I am #446... I was #129 on the old system.

 

If they keep me on #446 and don't fix this... I am DONE and WILL be cancelling and doing a New Activation via a different carrier.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

sascwatch
I Plan to Stick Around
No movement on the 7+ 128gb jet black yet, fingers crossed they have a box of those they are doing last.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

skitsgko
I've Been Around

i have an open status for a i7+ black 32gb. my position is 63. what are my chances for day 1? 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

alexgaspari7
I Plan to Stick Around
LOL, I'm #2 for iPhone 7 jet black 128 and it's still open... I really don't get it haha. Oh well, gotta be patient I guess.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dbkdbk
I Plan to Stick Around

I was #165 for 7+ black 128gb...moved up in the last hour from 165 to 32!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

@bbrennan10101

 

Sorry I didn't see your message before I asked if you were in progress yet...I got so excited that mine moved to In progress, I forgot to read the posts prior lol

 

CONGRATS!!!

 

@Meowmix

 

Thanks again for hosting...I'm experienced enough to know what's happening, but still too much fun to not join in on the forum. I'd like to congratulate you for "In Progress" but you skipped out this year so what now? lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

frenshaw
I'm Here A Lot

I reserved two devices, a rose gold 128GB 7 for my wife and a black 256GB 7+ for myself. The rose gold 7 was originally at 90 and now it is in progress while the black 7+ went from 142 to 137. Looks like the wife is getting hers first!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

#2 Iphone Plus Jet Black 256 and I'm still open as well.  Dissapointing if I dont get it that high up in the order. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

maz88
I Plan to Stick Around

10th in line for the 128GB Silver iPhone still open..... fingers crossed. Glad to see a lot now in progress!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

seems like the 128GB models are moving first. this seems faster than the previous years already? where stuff didn't move until the night before launch? and it seems like they have a decent amount of supply this year from the position changes people are reporting

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Same boat here. I don't see any Jet Black orders in process yet. I'm still OPEN at #2 for the i7+ 256GB Jet Black. Fingers crossed!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

FedFan
I Plan to Stick Around
iPhone 7 Plus matte black, I was originally #156 but now showing at #22 OPEN. . , I probably missed out for launch day, but oh well. Next shipment hopefully

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@boduho

That's weird! I have the same position as you for the same exact phone....

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @glenngagan

You sure? U sure it's not for another account or business or corporate

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @FedFan

Most likely but it's okay, the wait is worth it.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@Meowmix

Yes, I'm on the same account on the consumer side of reservations...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @glenngagan

It wouldn't be possible for that to happen unless it's a system glitch.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jeffrey_mtl
I Plan to Stick Around

I'm position #1 for a 7+ silver 32gb, still no movement. Wondering if I'm going to have it at launch day as well, haha

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@jeffrey_mtl

were you #1 from the start on reservation open? my theory is they haven't processed 32GB models yet, I've only seen 128GB models change status so far.