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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around

Talked to a good friend who works in bestbuy. Apparently, they got word that they likely wont have invenroty of jet black iphone 7's for the next two months. Talk about inventory constraints. Lets hope that rogers doesnt fall into the same trap. I always had better luck reserving my devices at 8am on apples website and booking an appointment to come in. Logically speaking, my number is 168 for iphone 7 plus 128gb in jet black, based on that number being nationwide i would assume rogers recieve at least more than 200 units of that model phone for the entire country. If thats not the case then apple is clearly cheating everyone else over and forcing people to be click ready before 8am hits to reserve. Ridiclous stuff. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @jeffyjoe

Unless they changed it or ur reservation was done a different way then this would happen but those statues I gave are for most businesses and corporate customers reservations

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @elkhazendarramy

Exactly what I said.... That's how it works Sadly. Apple sends about 80-85% of their stock to their own stores before anyone else. I said that a couple of times as well. The carriers only get a small portion at a time from Apple I noticed. So yes that is also correct. Someone that works at Best buy i was told the same thing this morning.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

officialbferg1
I Plan to Stick Around

I'm #18 in line for the 128GB Jet Black 7+. Reading through some of this, it seems like I won't have my device on launch day, likely. 

 

How do I go about getting it from the Apple Store? I remember for the 6, there was a link you could click and randomly they would become in-stock and you could reserve the device and pick it up. Is there something similar this year?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @officialbferg1

You go on Apple.ca and check on Pre order.. It would give you the time frame there. For now it shows November for the exact model you are looking for. Its worth a shot though.

No they took that down it seems

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bbrennan10101
I Plan to Stick Around
Are these set-backs and delays for the iPhone 7 Jet Black only? I'm 18 for the Black i7+ 128GB, and just wondering if I'll likely be affected by these delays?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bbrennan10101

It seems to be all Plus models but we have until tonight / tomorrow to see what's going to happen.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around

By doing a carrier upgrade when you click pre order on apple.ca you get a notification that tells you that the page wont be live again until 8 am on the 17th of september. This is how it was for the 6 and 6s if im not mistaken. Everyday they reset the site and then the clicking wars begin. Thats how i got my hands on my 6plus. I had it reserved through rogers and then cancelled becaue i was able to get it on the second day after launch by being up super early with really good internet i got lucky and put one aside for myself and just came into the appointment. I recommend any one who is in a massive rush to get their apple fix soon to do that. Everyday the page goes live at 8am where you will have the chance to book what you want. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Arianny
I Plan to Stick Around
@elkhazendarramy

Seems to be down these past 2 days. You think it'll be live on Friday or up on Saturday as stated?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around

Im sure it will be live on saturday at 8am. Whether or not inventory of the device you want is availble that is a different story on its own. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jkanaris
I Plan to Stick Around

So my Apple order (7+ 128 gold) is still showing as "Processing Items". Is this normal with Friday just around the corner?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@elkhazendarramy

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around
Thats a considerably better position than the majority of people.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @elkhazendarramy

That is correct. That's how Apple does their stock everyday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

If you click on pre order. A blue window shows at the top saying click here for carrier upgrades. just look for it. A lot of people missed it and thats what happened with me

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Arianny

It all depends but i am sure they will have it live on Friday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @elkhazendarramy

It doesn't work anymore. Apple took the reserve and pick up down. Look below.

" Reserve and Pick Up
We're no longer taking reservations to pre-order an iPhone.
You can visit an Apple Store starting at 8:00 a.m. on or shop online now. Online reservations will reopen at 8:00 a.m. on September 17. "

https://reserve.cdn-apple.com/CA/en_CA/reserve/iPhone/availability?channel=1

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around
It will be back on the 17th which is what i mentioned.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
I'm lucky that I reserved a phone with Apple just in case my jet black reservation didn't pan out. Hopefully Rogers has enough of the jet black/plus models that at least the top 200 or so in each configuration can get there's on launch day. You'd think Apple would have enough stock to at least send a few thousand iPhones to Rogers.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @nasa25

I hope so too. Seems Apple makes all this hype yet can't deliver the devices. They know the game that's why

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

elkhazendarramy
I Plan to Stick Around
You would think.