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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

Something else to keep our hopes up...my reservations over the past 4 years have never been longer than 1 1/2 - 2 days to get to the final detsination after it chnages to "In Progress"

 

Still only Tuesday, way I see it, we all still have close to 24 hours to see some chnages before we have to start 'worrying' about not getting it on Friday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st

I used to do that but I stopped. I am pretty young but at the same time I rather wait. I used to line up outside the Rogers store here in Toronto every year. Maybe next year I will do it one last time lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @ragu13

That is true however most changes will happen a day or so before launch. Again last year the plus models shipped out a day after launch or on launch date for Saturday DELIVERY. IN PROGRESS status should show tomorrow or thrusday the latest

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@Meowmix

ahh how early did you wait at the Rogers store downtown? I was planning to just go early anyway to see. I have work still so I wouldn't want to wait overnight like @Shaown suggested... even though my work probably wouldn't care (we're pretty chill) if I came in late to get my iPhone haha

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st

It was a store near VP and Danforth location. IPhone 5 till 6 I waited all night. Last year I went around 4am. People started showing up around 5-6am for all the years I went

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@Meowmix

that's cool. Given the low supply Rogers gets, is there even a point to lining up at a Rogers store?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st

I only lined up because I knew the had my phone and I wanted to be first LOL. Plus the store would give me 50-75% off on cases because of it haha.

The store I went to had maybe 1-3 devices in stock but last year they had none.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

@Meowmix

 

Line up one more time just for old time sake...getting all nostalgic on us for the 10th year anniversary?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@Meowmix

so the store had only 3 units and you lined up 4-5 hours early still when you had it reserved?! How many people were even in the line on store open

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @ragu13

Indeed! I told my gf this afternoon that I will be doing it one more time and that's it lol. The following years I'll wait at home patiently haha.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st

Yup but none of us knew how many units the store had until they opened the doors and told us. I knew mine was safe back there as either I called or they called me the day of or th at before when they received it.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

I need to order i-phone 7 plus (gold)256 gega. I have 2 options Either to pre-order to upgrade n existing device (Not applicable to me as I have my i-phone) OR pre-order to activate a new line (I do not need a new line because I already have a line with Rogers. What I should do?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @emad-abdelsayed

You need to pick Upgrade to existing line. That would automatically reserve a phone under the number you want to upgrade or buy the device outright on.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@Meowmix

One question, I am considered an account holder on the Rogers system (I have authorization, and am the one that makes changes to the account almost all the time), but not the primary account holder, would I have a problem picking up a reserved device?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st

I don't believe so. Even a Level 1 on the account now can pick up ur reservation. I was able to get m gf to get my Note 7 for me on my account as a level 1 when I was busy working. You should be fine as your name is on the account as well. As long as you have the ability to change plans, upgrade devices and what not then u should be fine. But I would call and double check.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mailu1st
I Plan to Stick Around

@Meowmix

Yes I've changed my plan and added lines to the account in the past. I asked a Rogers rep at a store already about it, and he said there should be no problem. I'm just double and triple checking.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mailu1st


Then you should be fine and have nothing to worry about 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

djn18
I Plan to Stick Around

My order now says it is in progress.  Does that mean it will be available at the Rogers store to where it is being shipped on Friday?  What happens if I pick it up at the Apple Store on Friday and not at Rogers.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

FedFan
I Plan to Stick Around

Has anyone who ordered a 7 Plus model had their reservation status change yet?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

TheApprentice
I Plan to Stick Around

No movement on Plus models yet.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
@FedFan

No movement yet on any +'s yet