Sorry about any confusion the email may have caused. I can confirm that your reservations have not been cancelled so you will not need to reserve again.
We'd be happy to take a closer look at your account. I'll have someone from @CommunityHelps reach out to you.
Yah, definitely not the end of the world lol. I think we're mostly all reasonable and understanding and can wait. But who doesn't want their new device as soon as possible haha. I'll just keep my fingers crossed and if not i guess I'll have to wait a day or two. I was sort of joking about lining up at Apple Store, I don't think I'm hardcore enough to go to an Apple Store to wait even 4 hours before they open...