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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jkanaris
I Plan to Stick Around

What are the chances that the 7 Plus will be at Apple Stores on Friday for those who have preordered? My order still says "Processing Items" with a pick up time for the 16th.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

alexgaspari7
I Plan to Stick Around
Ok so I'm #2 for iPhone 7 128 Jet Black, so at first I was almost sure that I'd get it on launch day... but now I'm reading that there won't be many Jet Blacks at all. Considering Apple gets most of the stock what are the chances that Rogers get any? (on launch day)

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @alexgaspari7

Rogers will get stock but limited as it seems that Apple it self is running low on them. You should be getting it at launch.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @jkanaris

Processing item means the store is waiting for stock to come in and then full fill those orders.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

orangefreddie
I Plan to Stick Around

Hoping for some status changes tomorrow/wednesday... Exciting!!! 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
Do I get best father award or what???

Getting my daughter a brand new i7 plus this week, and nothing for me...LOL God it's going to be hard not giving her my 6s+ and keeping the i7 for myself....😩😩

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @orangefreddie

I hope so fr everyone!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

djn18
I Plan to Stick Around

Mine is still Open and I am down to #217 but I may cancel as I was able to reserve one at the Apple store for a 9-9:30 pick up for Friday.  Not sure if there is any advantage waiting to see what happens on my Rogers order (unless I get a new device for my kid).

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

maz88
I Plan to Stick Around

Currently #10 for the Silver 128GB iPhone 7. Hope I get mine on Friday.

 

First time switching to iPhone, been using Samsung/Android for the last 4-5 years. Super excited!!! Hoping our statuses change tomorrow 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
@Meowmix

I have read/heard that all Black and Jet Black Iphone 7 Plus will not be available for Launch Date, no matter where you are in the reservation line ... is this just speculation and blowing the Jet Black delays out of proportion?

Thanks!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @kkk777

Its true HOWEVER carriers and stores will receive a portion of the existing models to sell and put towards the pre orders. If Apple does not have any stock, then they will lose customers as they won't wait almost 2 months for a device right.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nauthier
I Plan to Stick Around

Reserved iPhone 7 Plus 256GB Silver. Position 4. I'm hoping that mine is launch day, but no big deal if it isnt. What position do you guys think it would need to be for there to be a 90%+ chance of getting it?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @nauthier

I would say before #100 would be the best bet for that color

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
@Meowmix

Thanks for the reply : )

So If I am #23 for the Iphone 7 Plus 128gb Matte Black, should I have a good chance for launch day ... I wouldnt really care if I had to wait another few weeks... but my current Samsung Note may not make it that long lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nauthier
I Plan to Stick Around

Thanks for the reply. I would assume that status should change from Open to Shipped by the middle of the week? Also, I reserved under my number instead of my wifes who's hardware upgrade is due. Since we are on a Prem Tab, I assume that I can just let them know that its being upgraded under that number when I go in without issue? 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @nauthier

Yes that is correct. Yeah that is correct without any issues

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @kkk777

I don't see why you won't get it unless Apple hasn't made any iPhone 7 Plus models lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

I was just looking back at the past couple of years preorders and the "IN PROGRESS" status for 2014 started on the Sunday prior to release day and 2015 it started on the Monday. Based on these dates, we could be seeing some movement later tonight or really early tomorrow

 

Hold onto your hats gang...almost here!!!

 

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

@kkk777

 

Moral of your story...stay away from S*****g (didn't want my message to get blocked for swearing on this thread)

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @ragu13

As i said before all depends but most likely will change from today until Wednesday. Depends on when they receive the stock.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around

@Meowmix

 

Sorry if it seemed like I was trolling...just getting a little over zealous and excited. Work is a little slow tonight and trying to occupy my time on break lol