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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around

Congratulations on reserving the Apple iPhone 7 Plus 256GB Jet Black, Position 7!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Done. 7+ 128gb black

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
Yup Im #24 for for the I7 Plus 128 ... was #2 except i messed up and hit I7 instead of I7 plus smh .. had to cancel and start over

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ragu13
I Plan to Stick Around
Finally!! They said 6am and it was up at 6am!!

#26 Plus 128GB

Good luck to all and to all a good night

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

carolinalvarez1
I've Been Around
32GB Rose Gold position #2 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

TheApprentice
I Plan to Stick Around

Arghh! I clicked on iPhone 7 and not the plus version. I got position 1 then had to cancel and reorder the 7 plus, position 11.  (Jet black 256gb)

I hope position 11 guarantees day 1 for me. Smiley Mad

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
I'm 2nd inline for a 7plus 32 gig silver

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

success! no.2 and no.5 ! 🙂  thats the highest i have ever gotten!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
Now.. is our place, me being #24, our spot for our particular store?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

marimo
I Plan to Stick Around

#49 for black 7+ 128G Jet black, hope I can get it on 16th...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

i7 plus Rose Gold 128G position 5! Yey! I am getting good at this 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Th1ef
I Plan to Stick Around

I7 #8 JET BLACK128GB

 

ITS A WRAP BOYZ

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Wallet
I Plan to Stick Around

#54 for iPhone 7 Plus 128gb Black.

 

Stupid system kicked me out with an error and had to restart.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

618
I've Been Around

I got iPhone 7 Plus 128GB Silver #4 Smiley Happy

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
and now, let the wining and crying commence......

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor

I keep getting errors using my iPhone.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nnbeej
I Plan to Stick Around

#30!128jet black iPhone 7 reserved

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

lxhunter
I Plan to Stick Around

#32 Black i7 128GB

Store crashed first time I tried.

Signed back in and success.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey guys!


Glad to see the reservation system up and running! Yes the system just like the Apple one will have issues because everyone is going on at once

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

charlo1108
I Plan to Stick Around

Site is very buggy.. wasnt showing the iphone 7 as a choice.. had to keep refreshing and exiting.. then it kept saying my address was invalid even though it autopopulated with my account info ad was correct.. kept having to try to refresh again.. then the credit card format was invalid.. worked after 5 tries... finally reserved.. tried to do it on business side, said "system not available at this time" after you log in.. nice

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Th1ef
I Plan to Stick Around

I did pretty good #9 this year and in 2014 I was #48 and I didn't get anything launch day (from Rogers) in 2014... we shall see how this plays out this year