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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Harvey1881
I Plan to Stick Around

@kkk777 If you click on pre-order iPhone 7 you'll see that "reserve through carrier" option right underneath the main menu tab of Mac, iPad, iPhone etc.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
Got it! Thanks .. kinda hides on ya ... you think they are waiting to make that link live until the carries actual reservation systems are live?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Harvey1881
I Plan to Stick Around
@kkk777 Hmm well I believe the apple reservation system went live at 3:01am EST. And rogers is not live until 6:01am EST. This is why I think the apple site is crashing, because so many people are trying to reserve through there.

But it's funny because if you click on buy it out right, there is no lag at all haha. You are able to check out very easily...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

I just reserved 2 phones to pick up on 16th 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
on apple.ca through the carrier option... or purchased out right?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
I reserved a black 128gb 7 for pickup next week. I'm torn between black and jet black so I'm planning on reserving a jet black via Rogers at 6am

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around
On apple.ca through carrier reserve.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

7plus 128G in rose gold was not available in Winnipeg, so I had to reserve gold and rose gold 7. You can reserve two phone on apple.ca I believe.

And yes, I reserved 7plus on apple.ca, so it is possible!

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Harvey1881
I Plan to Stick Around

Wow you actually managed to get through?! I am still trying..

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around

I'm up did I miss anything? lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around

Device registration will be the same as the one we are seeing with the iPad Pro on it right?

or will there be a special button?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
No special button you'll just see iPhone 7 options in the drop down along with the iPad Pro

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around
thx!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

I just realized Rogers is giving 240$ discount for the 2years contract to me, since I have to change my plan to a more expensive one that would cost me $360 more than what I have now in 2 years 😞

Anyone knows of the other carriers deals?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
I'm getting 'an error occurred' every time I go to the device reservation page and then when I close that error window it lets me in. Everyone else seeing the same thing?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

hendersonsarah
I Plan to Stick Around

same here error occured everytime.. ugh reminds me of last years mess

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mostachey
I Plan to Stick Around

i7 Black 128  position#3 good luck everyone and good night 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
I'm getting to old to be dealing with reservation system shenanigans every single year

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

yobumchan
I'm Here A Lot

its up now, got mine reserved, position 13

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around

YES!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

inferno129
I'm a Reliable Contributor

iphone 7+ black 32gb position 2, my best yet.. selected the wrong store, one of the other airsource ones, and error upon trying to change store location great.....