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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
Thank you ... that what I thought; did this for the iPhone 5 a few years ago and they never actually gave a date ... it just went up around 3am the morning of pre orders... hop fully its the same so I am not up all night for nothing lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

tpaglia
I Plan to Stick Around

Well great this is amazing, you cant pick up the phone from any location...

You can only buy out the phone. So dumb

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

thewreford
I Plan to Stick Around

I was on the Apple website but it looks like you can only buy it flat out. No way to reserve and upgrade my Rogers phone from Appe website.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dimundz88
I Plan to Stick Around
I ordered a black to arrive next Friday and a jet black that is 1-2 weeks. The plus jet black is 3-4 weeks already. Apple Store app didn't work for me until 3:08am and by then the 7 jet black was 1-2 weeks 😞

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

joesteak
I've Been Around
Not working 😞

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dimundz88
I Plan to Stick Around
Jet black plus 4-6 weeks

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

tpaglia
I Plan to Stick Around

Only the iphone 7 you can pick up in store for a upgrade, the iphone 7 plus hasnt nothing, only buyout.

im mad

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dimundz88
I Plan to Stick Around
Jet black plus ships November now

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

tpaglia
I Plan to Stick Around

It seems like they have no iphone 7 plus s for pickup,only buyout great.

Im off to bed, hoping to have better luck with rogers

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

Can you please share a link for upgrade only? All I see is to buy!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around
I do not see the big deal for the Jet Black... right on the apple website it states due to the materials and process used to produce it, it os prone to denting and scratching .. and they recommend using a case... like everyone would do anyways .. so what is the point of spending the extra money when your just going to cover it up??

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

tpaglia
I Plan to Stick Around

There is none.. Only buyout unless you choose pick up in store which it seems they only have it for the iphone 7 not plus

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

tpaglia
I Plan to Stick Around
There is none.. Only buyout unless you choose pick up in store which it seems they only have it for the iphone 7 not plus

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dsburfitt
I Plan to Stick Around

Rogers reservation having a tough time again this year? I keep getting an error, and when im not getting an error all i see is an iPad Pro...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around

Its not up yet ... usually not till 3am or later .. reason its glitching is because alot of traffic sitting on the site refreshing 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Harvey1881
I Plan to Stick Around

Apple website keeps not loading for me. Trying to reserve through carrier option.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

Same here 😞

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Harvey1881
I Plan to Stick Around

I believe Rogers reservation does not start until 6am EST. Still trying through Apple but no luck, page will not load. Although there is a "reserve through carrier" option which is what I keep trying...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

kkk777
I Plan to Stick Around

where do you see that Reserve through carrier option on apple.ca? ...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dsburfitt
I Plan to Stick Around

its in a blue banner on the iphone page, but it looks like the link has been dead on arrival

 Link: Reserve today

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SHS
I Plan to Stick Around

At the top of the page, but not working!