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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @SHS

I would contact Rogers first and have them leave a note on your account letting u do this. This way the store can't say no. I do believe they can as it goes towards the bill as well.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Th1ef
I Plan to Stick Around

same thing happened to me and I was in the mid 40s the first morning soon as it launched.... was stuck in open status for DAYS... dont rely on this system... give it a chnace but have a back up plan if you want it first day.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mattc1989
I Plan to Stick Around
If you want it the first day don't use the reservation system, it simply won't happen 😛

This year I may actually still with my 6S+ 😛 for like the last 5 years or so I've upgraded every year! 😛 LOL

I am so salty that Apple Canada doesn't offer the Upgrade Program 😞 Like the UK gets it? Really ?!!? 😛

I just got a corporate plan too so it'd probably be even more difficult for me LOL

Considering I don't really take too many photos on my phone and don't play that many games/apps it doesn't seem worth it to upgrade this year...wait until next year or for iPhone 8

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mattc1989
I Plan to Stick Around
Also Hi Meowmix! good to connect again 😛 Gosh i think this is the 3 year or maybe 4th i've come to your forum 😛 haha #Tradition 😛

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

Lol yes it's been almost 5 years since I started this and I believe 3-4 years since u started coming here on the forums!

Glad to see u back 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bouche
I Plan to Stick Around

I have a business account through PIPSC and trying to go through 'reserve device'.   The link on the business self serve page is taking me to rogersdirect.ca where I don't have access.

 

Someone at rogers store said that link needs to be fixed, while someone on the phone thought I needed an account setup to reserve a device.

 

I'm so confused.  I don't seem to have a way to reserve a device.  Perhaps the link really is broken. Anyone have any idea?

 

With a corporate account, would I be able to reserve through Apple and still go through the rogers contract/subsidy?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bouche

Yes and no. Some have been able to go through Apple and get it on their business accounts but others have had issues and could not do it. So be advised if u do decide to go that root, it may not work. It seems some Apple stores can not access specific Business and corporate accounts.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

lxhunter
I Plan to Stick Around

Do you know shat time will the reservation start on the 9th?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

lxhunter
I Plan to Stick Around

"what"

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @lxhunter

It all depends but last year if i recall it started just a bit after 8am. A year before that it started at 6am.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Chrisl
I Plan to Stick Around

Great to see you still at it Meow!

Looking forward to see if Rogers has improved their reservation system!

 

If not, I'll be doing the tried tested and true...reserving on here...getting frustrated and walking into the store.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Chrisl

Great to see you too!

Reserve one on here and try the store or pre-order with Apple as well. This way you have a back up plan as well!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
Hi MeowMix!!! Nice to see you around here....

Not getting myself, or the wife one this year (gonna wait till next years), but I'm getting one for my daughter. She's still using the 5c I got her on launch day, so I figured I'd surprise her with a brand new 7 this year. The wife and I are using the 6s+ that I got us on launch last year, so no need to upgrade now.

I'll be waiting for a revamped, 10th anivarsery edition for me and the wife...I have a feeling it's going to be a doosey.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @canamera

Welcome back and nice to see you too! Yeah i am passing this one and waiting for the next yea one with the 10th year anniversary. Hopefully they have some goodies in that one!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
Ya, I dished out $1500, + Apple care for each iPhone last year, so I'm in no hurry to upgrade so quickly this year. I'll just play with my daughters for a while when I get it LOL

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
I have a feeling they're leaving out all the bells and whistles for next year, not to mention a complete different look.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @canamera

I will get next year's one as I see that one as a bigger draw in the eyes. The iPhone 7 although has good features so far!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mattsatt
I Plan to Stick Around

Whats more cost effective if I want to buy the Iphone 7 this year and the Iphone 8 or whatever its called next year? Buy the phone unlocked at Apple this year and pay 1000+ or just buy the phone locked to Rogers ?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mattsatt

I would wait until the next year's model to be honest. I go with whatever root you can afford. Many go with upgrading with the carriers but others that have thay kinda money on their CC or debit cards or cash go into the store and buy it outright. All depends on what u can afford and how u see it.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Solaron
I Plan to Stick Around

So I've had my iPhone 6 Plus for 2 years now, and I have to say I will be moving to the smaller size this time.  Phones got small for a reason, and with the Otterbox armor surrounding my Plus, it's just too big to be practical for me--it barely fits in the cup holders in my car and my phone is the first thing people notice when I walk in a room.  Looking forward to 7 Regular and plan to stay with Rogers--been with them for over six years now. 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Solaron

Very nice! So yeah the regular size would be great for you 🙂