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Anyplace tv with bell phone

Xsiz
I'm Here A Lot

After a 45 min wait a tech informed me I was required to have a Rogers smart phone to use Anyplace tv home mobile App...I am currently with Bell using a Galaxy S2, which seems compatible. I am a Home monitoring customer and can access that app just fine. If the tech is correct, why was i unable to find this information?

 

 

 

***Edited labels***

11 REPLIES 11

Re: Anyplace tv with bell phone

Lurker
I'm a Senior Advisor

@Xsiz wrote:

After a 45 min wait a tech informed me I was required to have a Rogers smart phone to use Anyplace tv home mobile App...I am currently with Bell using a Galaxy S2, which seems compatible. I am a Home monitoring customer and can access that app just fine. If the tech is correct, why was i unable to find this information?


 

You're a Rogers cable subscriber, correct?

Re: Anyplace tv with bell phone

Xsiz
I'm Here A Lot
Yes I am, cable,internet,home phone and security.

Re: Anyplace tv with bell phone

Gdkitty
Resident Expert
Resident Expert

It may PARTIALLY work.

 

the app, will install i beleive.. and you may have access to the BASIC stuff available on there..

But some of the stuff on there, which has to check your 'subscriptions', as to what stuff you do have or not... require you to 'authenticate' on the rogers wireless network.

Most of their apps have moved away from this now.. but some do still use/require it 😞

Re: Anyplace tv with bell phone

Xsiz
I'm Here A Lot
I'm no tech but that makes sense...just wish such info had been posted in this..
http://www.rogers.com/web/support/tv/anyplace-tv/284?setLanguage=en

thank you Gd

Re: Anyplace tv with bell phone

Gdkitty
Resident Expert
Resident Expert

Are you talking about the HOME EDITION or the Rogers on demand type one?

The ON DEMAND one for watching TV, yes, will follow what i said above.

The HOME EDITION should work regardless.. doesnt follow the wireless network, as far as i know or have experienced.
But it only allows cheduling etc, of stuff on the PVR.

Re: Anyplace tv with bell phone

Xsiz
I'm Here A Lot

home edition *Mobile*, I wish to schedule recording when away.

 

edit: sounds like i need to be on there network as were i'd be has no wi-fi.

Re: Anyplace tv with bell phone

Gdkitty
Resident Expert
Resident Expert

You might be OK with the home edition app.

i have never been promted on mine, to be on the rogers network.
(the other app, will tell you to turn off your wifi, and be on cellular only, to authenticate, then can turn wifi back on).

 

No harm in downloading and trying.

Re: Anyplace tv with bell phone

Xsiz
I'm Here A Lot
Home edition seems to be tablet only.... was worth a try.
Thank you again for the help and effort.
Cheers

Re: Anyplace tv with bell phone

Gdkitty
Resident Expert
Resident Expert

No there should be one for phones as well.

Well, there is for iphone at least.

 

The difference with the tablet.. is the tablet one, allows some 'live' tv watching as well.

Re: Anyplace tv with bell phone

Xsiz
I'm Here A Lot
I now have an iPhone with Rogers, using the APTVHE app for said phone..still get nothing but [ERROR General_Failure]...
that truly sums up this app! 😉

Re: Anyplace tv with bell phone

ghawk10025
I've Been Around

I have an iPhone 6 currently on the Bell Network and I am a Rogers TV Subscriber - I have Rogersanyplace Tv with all of the Movie network at home (on my tablet) on the home edition and on the regular edition when I'm on LTE  - call Rogers and make sure to register and it should be no problem

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