Anyplace TV Home Edition Login error 805?

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I've Been Around
Posts: 1

Re: Anyplace TV Home Edition Login error 805?

Same here. Can't login with the new android lollipop update
I've Been Here Awhile
Posts: 3

Re: Anyplace TV Home Edition Login error 805?

Won't work on iPad either. Used to until a few weeks ago, then suddenly said it couldn't connect with the 805 error.

I'm a Trusted Contributor
Posts: 519

Re: Anyplace TV Home Edition Login error 805?

Why is it that nothing on Rogers seems to work anymore. We cannot use Anyplace TV Home Edition on either Android or iOS. They have removed the ability to program our PVR from MyRogers and claim it will be placed in the Anyplace TV Home Edition on-line version.  Then they claim all of these changes are being made in order to enhance customer experiences. Exactly how is my customer experience being enhanced with changes that do not work?

Resident Expert
Resident Expert
Posts: 13,875

Re: Anyplace TV Home Edition Login error 805?

I am currently able to connecct with my iPad here.



I'm a Trusted Contributor
Posts: 519

Re: Anyplace TV Home Edition Login error 805?

Many are having issues with apps from Rogers!

 

http://www.dslreports.com/forum/r30100386-MyRogers-app-on-iPhone

I've Been Here Awhile
Posts: 3

Re: Anyplace TV Home Edition Login error 805?

I think that the app was updated in late June and after that, we had the issue (we didn't use it immediately afterward). When I spoke with the people on the Rogers support line, they confirmed that they're getting a lot of calls from iOS users having the same problem so we're going to wait for it to be resolved for everyone. We're on iOS 8.3 for the iPad by the way.

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I've Been Here Awhile
Posts: 3

Re: Anyplace TV Home Edition Login error 805?

Any updates with this?   I have talked to tech support but they know nothing! 

 

 Is this app going to be supported moving forward?  If not, cancel it and stop advertising about it. 

 

 

I've Been Here Awhile
Posts: 3

Re: Anyplace TV Home Edition Login error 805?

We tried it again last week after not hearing anything for a while, and it magically worked again.

I've Been Here Awhile
Posts: 3

Re: Anyplace TV Home Edition Login error 805?

It use to work back in January.  With phone upgrade and updates it doesn't even allow you to sign in.  I'm using a Samsung S5.

I've Been Around
Posts: 1

Re: Anyplace TV Home Edition Login error 805?

I get error 806 time out,internet problems while on Rogers LTE. My wife in the same room on the same network has no such problem. It connects fine on wifi which is also Rogers. I have iPhone 5 ,she has iPhone 6s.