Anyplace TV App Error

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I've Been Here Awhile
Posts: 4

Anyplace TV App Error

I have downloaded this app but it refuses to work. When I sign in I get ERROR 804 unable to connect to server, check Internet connection. I am connected. What is the fix. I have deleted and reloaded several times.

 

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I'm an Advisor
Posts: 1,524

Re: Anyplace TV App Error

I just tried this on my iPhone 4S and it's working perfectly. I also have an 8300HD box. Maybe there was some kind of glitch a few hours ago, who knows. It wouldn't be the first time that a Rogers app wasn't working properly.

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I'm a Trusted Advisor
Posts: 32,096

Re: Anyplace TV App Error

Hello guytonyca

Which Apple device are you trying to use it with?

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I've Been Here Awhile
Posts: 4

Re: Anyplace TV App Error

Its an explorer 8300 unit.

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I've Been Around
Posts: 1

Re: Anyplace TV App Error

I too am getting the same error message when signing into the app on both ipad & iphone:  "ERROR 804 unable to connect to server, check Internet connection."  I am connected., even though I AM connected (too Rogers internet ironically enough)...HELP please!

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I'm an Advisor
Posts: 1,524

Re: Anyplace TV App Error

I just tried this on my iPhone 4S and it's working perfectly. I also have an 8300HD box. Maybe there was some kind of glitch a few hours ago, who knows. It wouldn't be the first time that a Rogers app wasn't working properly.

View solution in original post