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Anyone able to log in to NHL app on Apple TV?

redeyeMac
I've Been Around

I've tried my myrogers id and pwd. No luck... No problem logging in on the desktop.

 

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Re: Anyone able to log in to NHL app on Apple TV?

andrewn37
I'm Here A Lot

for anyone wondering how to get your log in to work with apple tv... you need to restore your device... the nhl app will recognize it as rogers now

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8 REPLIES 8

Re: Anyone able to log in to NHL app on Apple TV?

andrewn37
I'm Here A Lot

for anyone wondering how to get your log in to work with apple tv... you need to restore your device... the nhl app will recognize it as rogers now

Re: Anyone able to log in to NHL app on Apple TV?

Chris
I'm a Senior Advisor
restore my appletv?! What a pain 😞

Re: Anyone able to log in to NHL app on Apple TV?

I got in OK but the video quality is not HD and sometimes it is jittery or drops out.

Re: Anyone able to log in to NHL app on Apple TV?

shackk
I've Been Around
I spoke with Rogers for 15 minutes and they didn't know how to fix the problem. Found it right here on the Rogers site.

Re: Anyone able to log in to NHL app on Apple TV?

ScooterCat63
I've Been Here Awhile

I can log into the GC app on iPhone and iPad. No issues. When I log into my Rogers account on NHL app on Apple TV, it just boots me out. Every time. I have deleted and re-downloaded. I have even factory reset Apple TV. Still does not work. All other apps work fine, including NFL and MLB. I called support. No help. Told me to call Apple. Called Apple and they said it's Rogers responsibility. I am not a noob. This is very frustrating. Especially when no one takes responsible. How about some help or a refund.

Re: Anyone able to log in to NHL app on Apple TV?

Masterjeff
I've Been Here Awhile
Yea man, same here ... works on iPad iPhone but not Apple TV ... tried uninstalling reinstalling app, reboot etc.. don't know what to do anymore... but what's worse is that I can watch live games. It's just when trying to watch highlights it does this ... don't know what to do

Re: Anyone able to log in to NHL app on Apple TV?

ScooterCat63
I've Been Here Awhile
YES! That's happened to me too: the ability to watch live games, but not the highlights. To date, I've receive zero help on this. However I did receive an email saying "You just earned the Topics Authored badge on the Rogers Community Forums". I'm posting out frustration and I get a "badge" How is that solving my issue? All that did was add to my frustration and is a perfect example of what Rogers is doing wrong. I'm not in elementary school. I don't need badges. I wanted my very real and frustrating problem resolved.

Re: Anyone able to log in to NHL app on Apple TV?

Worked for me. Note that I did a "Restore" and not a "Reset".
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