I'll try not to be offensive dannyboi but I think the reason for it not selling well is because of the employees do not know a think about Windows Phone. I'm not saying every employee is oblivious to it but my experience has always been bad. I did a device registration for the Lumia 920. I was so excited since the Lumia 700 was my first Windows Phone. When I came to pick it up the employee asked me questions as to why I would buy this device instead of an iPhone or Android, he was curious. So I told him all the great stuff that you can find on Windows Phone (Live Tiles, HERE Drive, the camera, the simplicity of the operating system but yet the customizability of it.) I've visited another Rogers just to talk and change my plan. So I asked them about Windows Phone, they said they didn't sale any simply because they don't really know how to sell them.
But ya overall it's only because of a mixture of poor marketing and lack of knowledge from the sales people that Windows Phone isn't getting any sales.
Also Cortana in Canada is in Alpha, so it's even worse! 😛
I agree with you 100%. Rogers has done a terrible job supporting and advertising any of the windows phone products. I just hope that when the new Microsoft Lumia phones come out next year that Rogers will have them available or that I can buy them unlocked through microsoft.com
I'm glad you made the switch to windows phone! I switched from Apple as well and never had a second thought of going back. I'm glad that the Lumia 830 isn't carrier exclusive and hopefully it will be get into more customers hands and better advertised than the 920.
You can buy the Lumia 930 from OmegaCell located in Edmonton - unlocked. It is one of the Microsoft "Flagship" products. I received mine last week. It was the Thailand CV (Country Variant 000-TH) but I have already flashed the ROM to the United Kingdom CV 000-GB so that I could get the absolute latest firmware and receive the Denim update. I now have "Hey Cortana!" enabled on my phone and can talkto it even when it is locked. This is the best phone Ihave ever owned 🙂 The phone is working really well on a Rogers month-to-month plan and I even get LTE speeds in some areas. See this phone compared to the Applie iPhone 6 and BlackBerry here...
I know this thread is OLD, and there's a good chance you no longer even have your 830.
. . . . but if you do, maybe you can answer a question for me:
Could you tell me model and firmware version on your phone? Was it sold to you through Rogers??
Like you, I recently dumped my iPhone 5 in favor of a (second-hand) Lumia 830. I love this phone! But it's the international version (with firmware that seems to be stopping me from downloading either American or Canadian Language packs. Which means Cortana doesn't work.
Tech support (Microsoft) can't help; Rogers doesn't have a clue (and to be honest, since I didn't buy the phone from them, I guess it's really not their job to help me get it working)
My phone: RM-984
Product code: 059W554 RM-984 VAR EURO IT
I think Rogers would have sold Lumia 830 like the one below:
Product code: 059W5G2 RM-985 VAR NAM CA ROGERS
I've been told (unofficially, by various techies) that there is no reason why I shouldn't be able to flash firmware (for RM-985) onto my RM-984. I've also been told that (by other techies) that it could wreck my phone or make some features inoperable.
Welcome to the Community!
I see you've already contacted Rogers and Microsoft tech support without resolution, have you tried to reach out to the Microsoft Community? There may be more Windows users there who may be able to help you out.