Acer Liquid MT - does not turn on sometimes

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I've Been Here Awhile
Posts: 3

Acer Liquid MT - does not turn on sometimes

I have an Acer Liquid MT and it works great most of the time.  However, sometimes, I try and turn it on and nothing happens.  It seems like it has crashed or something.  If I remove the battery I can turn it on again.  


Does this happen to anyone else?  Any idea what might be causing this?  Could it be some application I installed (I've only installed about  2 or 3 apps)?

 

Should I return it since it is only a few months only.

 

Any ideas/fixes/suggestions appreciated.  

 

***edited labels***

Solved! Go to Solution.
Retired Moderator RogersJean
Retired Moderator
Posts: 497

Re: Acer Liquid MT - does not turn on sometimes

Hi carchrae,

 

This may be an issue with the OS. I recommend trying a master reset (everything will be erased) using the following:

 

Go to "Settings" > "Privacy" > "Factory data reset". Then click on "Reset phone"

 

I suggest monitoring the device for at least 24 hours before restoring any apps or data. If the issue persists I suggest contacting our support at 1866-931-3282.

I've Been Here Awhile
Posts: 3

Re: Acer Liquid MT - does not turn on sometimes

 

Ok, that makes sense.  I'll try that and see if the problem goes away - then slowly install software again.

 

If the problem persists with nothing installed, then I guess I should bring it in to be repaired/replaced.

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