I don't understand the logic behind having an online service to check your data usage if it is merely an estimation.
I was charged an extra $15.00 on my bill this month and when I called I was told by the rep that I had gone over my data. I told her that wasn't possible because I was checking right up to April 30 and it never said that I was over anything, only that I had used 75% of the 3GB of data.
That's when I was told that online and even by calling Rogers will only give me an "estimation" and not the exact amount of data used. Basically a person will just have to wait and be surprised when they check their bill. She then went on to tell me that other companies have the same policy but all of my friends that have their phones with other companies (Bell, Koodo, Telus etc) have never once told me of the horror stories that I have had to endure for the 10 years I've been with this company.
So I am letting you robbers know that as soon as my contract is up with my cell phone (December 15th 2015) I will be cancelling all of my services.
You know you can cancel your cellphone contract June 3rd 2015... you dont have to wait that long, because new wireless code rule . So many roger rep even make people mad. They dont care, its only their job.