8642HD - recorded programs disappeared although space is 41% full

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I'm a Trusted Advisor
Posts: 31,981

Re: 8642HD - recorded programs disappeared although space is 41% full

Hello Cap07

Rogers head office should at least view the forums as its more active & customers report more things on here. I am sure they have time to do it but seems like they either do not want too or do not care about the issues most of us are having.
I've Been Around
Posts: 1

Re: 8642HD - recorded programs disappeared although space is 41% full

Samething, but I have the 9865HDPVR NextBox 3.0

 

This just started happening a couple of days ago but my recorded list keeps disappearing and is not accessible after watching a recording.  Even though I have about 12 folders, it will only show me the first 4 .  When I reboot they come back but at first I could watch 4 or 5 programs before it would screw up, now I can only watch one. I am at 71% used space.  Anyone else experience this problem.

Resident Expert
Resident Expert
Posts: 13,801

Re: 8642HD - recorded programs disappeared although space is 41% full

I have had this happen to me... probably once every two months or so...having to do the same thing, reboot to fix it.

But never that often.

 

I could see, if you were up past maybe 85% usage.. maybe something comming into play, but not below that.



Highlighted
I've Been Around
Posts: 1

Re: 8642HD - recorded programs disappeared although space is 41% full

So frustrating  . . .to loose all recorded programs. This is the first time it has happened to me and I'm a little annoyed to say the least!!

 

 Thinking of changing providers when my contract is up . . .

 

 

Coming on PPV!
Real Madrid vs. Atlético (Athletic) Bilbao Live
LIVE: Saturday April 21, 2019 10AM ET
Countdown: 8:00 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499 | 391 (beIN English) 392 (beIN Spanish)
Price: $5.99 (HD) | $5.99 (SD) | Ignite TV $5.99 | (beIN subscription $14.99/mo.)
Ignite TV & DTV customers can order now!

Real Madrid faces Athletic Bilbao in a regular la liga league soccer match. Subscribe to beIN Sports for $14.99/mo. to get the game and more La Liga and international Sporting events.

Crawford vs. Khan Live
LIVE: Saturday April 20, 2019 9PM ET
Countdown: 8:00 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499
Price: $79.99 (HD) | $74.99 (SD) | Ignite TV $79.99
Ignite TV & DTV customers can order now!

Undefeated virtuoso Terence "Bud" Crawford (34-0, 25 KOs) will defend his welterweight world title against British boxing royalty Amir "King" Khan (33-4, 20 KOs) in a collision of superstars.

Topic Stats
  • 13 replies
  • 1999 views
  • 6 Likes
  • 9 in conversation