Can anyone please confirm the specifics of this promotional wireless plan? I switched to it last night and I got through to a rep this morning after a lengthy wait but they were not able to confirm if the extra 5 gigs stays on after 2 years or not. The website I read had screenshots confirming that the 10 gigs is now a perm feature and does not drop off after 2 years. How can I tell that they added this to my account properly and after 2 years I won't go back to 5 gigs.
Yes that is correct as per what MobileSyrup and others have posted as well. Seems like all carriers are having major issues with adding this plan or even customers getting into contact with them. Some seem lucky though!
As for Howardsforum i am able to log into my account and post. So do not know how its down.
Either way. This plan indeed is crazy.
That is not correct at all. Rogers will NOT drop the 5GB extra data after 24month. RogersCorey on here was able to confirm this to someone else.
Page 1 of this thread.
" Thanks for asking! We advertise this offer as part of a plan that comes with 10GB because it combines the plan and this bonus data offer. We’re sending an SMS to inform customers that the offer no longer has a 24 month end date. Your account may still show that the 5GB bonus data expires after 24 months but this is not applicable.
It is a permanent 10GB plan for so long as you do not change your plan.
I agree that Rogers reps are giving out wrong however at this moment and current info is that the 10GB stay as long as u do NOT change the plans around. Rogers also made this clear to MobileSyrup
" Update – 17/12/17: Rogers has expanded its offering past the 24-month data end date to have no expiring in the 10GB data promo. A text message to customers notes: “Great news about the plan that you recently purchased! We have upgraded this promotion. You originally signed up for a 5GB plan with a 5GB bonus for 24 months. This will now be upgraded to a 10GB plan with no 24 month end date. Thank you for choosing Rogers. We appreciate your business.”
Read more at MobileSyrup.com: Rogers and Fido offer $60/10GB plan in Alberta and British Columbia [Update]"
So after being hung up on twice after waiting an hour plus both times today I'm really upset! Now I call and it's telling me Rogers is closed??? Anyone know what's going on here or is it really just time to call Bell.