Can anyone please confirm the specifics of this promotional wireless plan? I switched to it last night and I got through to a rep this morning after a lengthy wait but they were not able to confirm if the extra 5 gigs stays on after 2 years or not. The website I read had screenshots confirming that the 10 gigs is now a perm feature and does not drop off after 2 years. How can I tell that they added this to my account properly and after 2 years I won't go back to 5 gigs.
Thank you for the quick response Roger!
You mentioned it was an extra 5GB promotion but before my post, at another roger's customers post, you said it was 10GB permanent plan? I have friends that says 10GB on their new plan and they told me to call customers service to get it corrected, hence, being on hold for over 1.30hrs and on counting.
The stores will not help the switch over because they don't get money from helping - i actually went to 3 rogers store yesterday while doing some christmas shopping, and went to 2 wireless wave, they were so busy, they annouced to everyone that was there that they will not be catering to those who are switching plans, they are strictly doing new activations only.
If you don't mind me asking, are you in the Toronto GTA?
The stores that said they will not be assisting are: Yorkdale Mall, Scarborough Town Centre, Markville Mall, Fairview Mall, Eaton's Centre, Shoppes on Don Mills.
This is also an image right now at Markville Mall for Roger's store -