52 minutes and still holding to talk to Rogers

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I'm Here A Lot
Posts: 5

Re: 52 minutes and still holding to talk to Rogers

Down in Bowmanville. But analogue works, so any TV connected without a box works. Must be a terminal registration issue.

I've Been Here Awhile
Posts: 3

Re: 52 minutes and still holding to talk to Rogers

Just got thru, major outage reported should be fixed within 2 hours
I'm a Trusted Advisor
Posts: 32,019

Re: 52 minutes and still holding to talk to Rogers

Weird how You Guys having This issue and i do not. Even the Person in Ajax. Hmm lol.

Just spoke to a rep, they told me its a major outrage like mtruskolaski Saïd.
I've Been Here Awhile
Posts: 2

Re: 52 minutes and still holding to talk to Rogers

thanks for the update

I've Been Around
Posts: 1

Re: 52 minutes and still holding to talk to Rogers

I'm in Brampton.....exact same issue. Been waiting on hold now for 45 minutes.....

Resident Expert
Resident Expert
Posts: 14,074

Re: 52 minutes and still holding to talk to Rogers

I usualy dont have an issue getting through to a rep on a regular time (when there is no major outage reported).. usualy within 5 mins.

Likely, due to this outage, there is ALOT of people calling in to ask what is going on.. and that is causing the phone queue filling up and longer waits.



I Plan to Stick Around
Posts: 8

Re: 52 minutes and still holding to talk to Rogers

So looks like it's down from Ajax to Bowmanville at least?? Why don't they ever post that it's down so ppl. know at least they are having trouble??

I Plan to Stick Around
Posts: 8

Re: 52 minutes and still holding to talk to Rogers

OK thanks for the update ppl. Thats really far out.........the outage i mean. I wonder what happened to be this huge??

Resident Expert
Resident Expert
Posts: 2,613

Re: 52 minutes and still holding to talk to Rogers

digital stb is down in mississauga (east credit, streetsville) but analog and DTA-50 is working just fine,



I've Been Around
Posts: 1

Re: 52 minutes and still holding to talk to Rogers

TV via cable box working now in Oshawa.