52 minutes and still holding to talk to Rogers

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I've Been Around
Posts: 1

52 minutes and still holding to talk to Rogers

Unacceptable. 52 minutes and still holding to talk to Rogers custommer rep. What is going on?

 

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I Plan to Stick Around
Posts: 8

Re: 52 minutes and still holding to talk to Rogers

Spoiler
Just wondering if your cable is down?
Spoiler
 

 

I've Been Here Awhile
Posts: 3

Re: 52 minutes and still holding to talk to Rogers

37 minutes and counting...Rogers cable is down, anyone else having this issue
I'm a Trusted Advisor
Posts: 32,102

Re: 52 minutes and still holding to talk to Rogers

Hello dm10

This happens during morning and afternoons. It Gets busy with phone calls. I waited an hour and half last time for a rep.
I Plan to Stick Around
Posts: 8

Re: 52 minutes and still holding to talk to Rogers

Yes, mine has been since before 9 am. I was wondering if they were down or if it was just mine. I live in Bowmanville.

I'm a Trusted Advisor
Posts: 32,102

Re: 52 minutes and still holding to talk to Rogers

My cable works Just fine here in Scarborough. Which location are You Guys in?
I've Been Here Awhile
Posts: 3

Re: 52 minutes and still holding to talk to Rogers

I live in Mississauga and only channel 67 Nat Geo works
I'm a Trusted Advisor
Posts: 32,102

Re: 52 minutes and still holding to talk to Rogers

It coule Be the West side Is having the issues.
I Plan to Stick Around
Posts: 8

Re: 52 minutes and still holding to talk to Rogers

I live in Bowmanville and mine froze............I decided to try changing channels and it was nothing from then on. I reset/pulled the plug etc. and the blue ball/line is going around and around and i have a white screen with nothing.

I've Been Here Awhile
Posts: 2

Re: 52 minutes and still holding to talk to Rogers

im in Ajax and cable has been down since bevefore 9am.  Tried calling rogers and can't even get to the main menu to choose options - saying high call volume.  What's going on?