02-17-2019 10:39 AM
Solved! Solved! Go to Solution.
02-27-2019 11:07 AM
Hi @Patssuzz!
Thanks for joining us here in the Community and congrats on your first post! 😊
With there being so many different scams running rampant these days, it's always important be extra cautious, especially when an offer seems too good to be true!
As per RogersCorey's post above, this offer is definitely not a legitimate offer made by us. Just a reminder to never:
* Share personal information.
* Click on any links or open any attachments if they are suspicious.
Please also CLICK HERE to have a look at this great article on how to Identify and Handle Fraud Attempts via Social Engineering Scams (Phishing, Vishing, Smishing, etc.). I'm sure you will find it extremely helpful!
If you have already provided personal information to a 3rd party source and are worried about fraud, check out the following websites for more information:
• http://www.rcmp-grc.gc.ca/scams-fraudes/victims-guide-victimes-eng.htm
• http://www.rcmp-grc.gc.ca/scams-fraudes/phishing-eng.htm
• http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Finally, I would urge you to report any concerning incidents to the Canadian Anti-Fraud Centre:
* Online: http://www.antifraudcentre-centreantifraude.ca/reportincident-signalerincident/index-eng.htm
* By phone: 1-888-495-8501
I hope you find this information useful!
RogersLaura
02-17-2019 10:51 AM - edited 02-17-2019 11:17 AM
Hello @GNOP!
Welcome to our Community!
This has all the hallmarks of a phishing scam. Reaching out to us for confirmation was the right call. If you ever receive an offer from someone claiming to be Rogers, you can always reach out to us for verification. We encourage it! Keeping our customer's personal information secure is one of our top priorities.
I do not recommend providing any personal information to an unsolicited pop-up such as this. Be wary out there and only give out your personal information to sources you can trust... and if you're ever unsure, don't hesitate to PM us directly for advice.
If you're not familiar with our PMing process, you can find instructions here.
Regards,
RogersCorey
02-26-2019 11:37 AM
They have rogers email and ip from the fake survey, what should we do to protect our online personal info?
02-27-2019 11:07 AM
Hi @Patssuzz!
Thanks for joining us here in the Community and congrats on your first post! 😊
With there being so many different scams running rampant these days, it's always important be extra cautious, especially when an offer seems too good to be true!
As per RogersCorey's post above, this offer is definitely not a legitimate offer made by us. Just a reminder to never:
* Share personal information.
* Click on any links or open any attachments if they are suspicious.
Please also CLICK HERE to have a look at this great article on how to Identify and Handle Fraud Attempts via Social Engineering Scams (Phishing, Vishing, Smishing, etc.). I'm sure you will find it extremely helpful!
If you have already provided personal information to a 3rd party source and are worried about fraud, check out the following websites for more information:
• http://www.rcmp-grc.gc.ca/scams-fraudes/victims-guide-victimes-eng.htm
• http://www.rcmp-grc.gc.ca/scams-fraudes/phishing-eng.htm
• http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Finally, I would urge you to report any concerning incidents to the Canadian Anti-Fraud Centre:
* Online: http://www.antifraudcentre-centreantifraude.ca/reportincident-signalerincident/index-eng.htm
* By phone: 1-888-495-8501
I hope you find this information useful!
RogersLaura