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4K PVR set up?

bicyclebob123
I'm Here A Lot
Is there any way to hook up a PVR to a 4K box in series instead of waiting for the actual 4K PVR to be released?
1 ACCEPTED SOLUTION

Accepted Solutions

Re: 4K PVR set up?

Lurker
I'm a Senior Advisor

@bicyclebob123 wrote:
I am interested in 4k whole home PVR. Who do I contact about this? Don't know how to PM!

Just to be clear, you will NOT be able to record in 4k.

 

All you will be able to do is access recordings on an HD PVR (the NB3) from a 4K terminal, which is what the Whole Home setup allows you to do.

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Re: 4K PVR set up?

RogersCorey
Moderator
Moderator

Hello @bicyclebob123,

 

We can definitely help with looking into some options for you.  Please reach out to @CommunityHelps, so we can further assist you.

 

RogersCorey

Re: 4K PVR set up?

I am interested in 4k whole home PVR. Who do I contact about this? Don't know how to PM!

Re: 4K PVR set up?

Lurker
I'm a Senior Advisor

@bicyclebob123 wrote:
I am interested in 4k whole home PVR. Who do I contact about this? Don't know how to PM!

Just to be clear, you will NOT be able to record in 4k.

 

All you will be able to do is access recordings on an HD PVR (the NB3) from a 4K terminal, which is what the Whole Home setup allows you to do.

View solution in original post

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hey guys

Thats great to hear!

Just wanted to add what Lurker said. Even though it's a Whole Home PVR, you won't be able to record the 4K channels unfortunately. That will happen only when the 4K PVR Comes out. The Whole Home PVR works with you NextBox 3.0 and let's u watch want u have recorded on that box only.

Re: 4K PVR set up?

I already have an HD PVR nextbox. If I get the 4k box, would it be able to access it?

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @bicyclebob123

If u want to get the 4K box to access the recording on the NextBox 3.0 PVR then yes I will work. But it won't work with older HD PVR boxes. Only NextBox 3.0 box ( with blue LED front) will work with it.

Re: 4K PVR set up?

So, if I am OK with not recording in 4K, at least for now, I can still do the usual pvr stuff and access it from the 4K box, as long as the pvr HD box is a 3.0. Unfortunately, mine is the older one, I believe. So I would need 2 new boxes, the 3.0 and 4k. I will need to find out what that would cost me. Thanks.

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @bicyclebob123

The NextBox 3.0 PVR is $24.95 per month and the 4K box is $12.95 per month on rental only. They won't reduce the price of the 4K box but might for the PVR. Just ask and see.

Re: 4K PVR set up?

Thank you everyone for your help.  I now know what my options are!

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @bicyclebob123

You are welcome! 🙂

Re: 4K PVR set up?

Would it be possible to let your phone support team know this?

I called Rogers to have this set up and the person on the other end she said this is absolutely not true, 4K box is not at all compatible and when I brought up this post and read it to her she said she didn't know what language she should tell me in so I'd understand. Nice.

Re: 4K PVR set up?

Well, I had the set up 2 days ago, a NextBox 3.0 and the 4K, and they are very much compatible.  Able to do what you would expect - watch anything recorded on the PVR from the 4K tv.  But since there is no PVR on the 4K itself, you can't pause or stop what you are watching on it, live tv only or what is on the PVR that's hooked up to the other TV.  The two are Whole Home compatible.

Re: 4K PVR set up?

Thank you! I was able to find a lovely supervisor who was willing to take a shot and put the order in with no problems, she said that since the system let her do it it must be compatible but that they are definitely working off of some outdated info and the news hasn't quite gotten to everyone. Thanks again.

Re: 4K PVR set up?

Tissa65
I've Been Here Awhile

understand you cant do anything in 4K with the HD PVR. need to know how to physically connect and access recordings. Assume i can still record, just not on 4K

Thanks

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @Tissa65

You can get the 4K PVR From Rogers and this way you can do both at once. Also you CAN record in 4K only on the 4K channels if you have the 4K PVR. You can not do that with the NextBox 3.0 or older PVR boxes.

You can request Rogers to do the Whole Home PVR setup for you to connect your regular PVR box with your 4K box ( non PVR) and have access to the recordings.

Re: 4K PVR set up?

Tissa65
I've Been Here Awhile
Thanks Meowmix. I was hoping to find a way to connect on my own without the rogers tech coming in onsite. How hard can it be?
Purr

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @Tissa65

Unfortunately you won't be able to do it. They need to set up the Whole Home PVR networking between both boxes and the account. This is done on their systems to enable it. So you have to contact Rogers and have a tech come over and set it up for you. There may be a cost but speak to the rep and or manager and see if they can waive that cost.

http://www.rogers.com/web/support/tv/whole-home-pvr/279?setLanguage=en

Re: 4K PVR set up?

Tissa65
I've Been Here Awhile
I thought so thanks so much have a great weekend.
Gary

Re: 4K PVR set up?

Meowmix
I'm a Trusted Advisor
Hello @Tissa65

You are welcome! Have a great weekend as well!:).

Re: 4K PVR set up?

sharriman
I've Been Here Awhile
 

Setting up 4k HD PVR 

 

Can I set up my pvr without using the HDMI cable