Yes that may have worked before
BUT they have gotten smart and there txt phone numbers are showing up now with only 9 digits
How do we block these numbers now , your web site for text blocking only accepts 10 digit numbers
I am now getting continuous spam texts. I have tried blocking one and then they change the number slightly. Is there anything more effective I can do?
Thanks for reaching out and sharing your experience, and my apologies for the delayed response.
I'm sorry to hear about the unexpected charge. If you'd like us to look into this further for you, please feel free to send a private message to @CommunityHelps. If you're not familiar with this process, please check out this Blog.
Thanks for joining us here in the Rogers Community Forums and congrats on your first post! 😄
I know in this day and age, it can be pretty difficult to know if a communication you are receiving is a legitimate one! When in doubt, it's always a good idea to ask. 👌
We send SMSs from short codes (4-6 digit numbers) instead of 10-digit phone numbers and we reference the URL: rogers.com.
Messages sent from short code '4735' should be legitimate communications from Rogers. I have received text messages from that same short code myself.
If you prefer not to receive any further marketing communications from Rogers, we can submit the request for you if you send us a Private Message to @CommunityHelps. For more information on how our Private Messaging system works, please CLICK HERE.
Please note: It may take up to 10 days for your information to be added to the Internal Do Not Call List. Customers may still be contacted during the first 10 days after registering.
Just a friendly reminder when receiving a message from an unknown source: For your own safety and security, please DO NOT click on any links/URL in the messages and do not provide the sender with any personal information.
If you feel that the message is suspicious and could be possible spam, please forward the content of the SMS to 7726 (SPAM), to register it for investigation and blocking from the Rogers network (as mentioned by @57).
You can also block the sender from sending you future messages by accessing your device's Options/Settings.
I hope this helps!
I received a Rogers Code from a number 6507 ? How do I know this is really from Rogers ? And no I had not request any code...
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