iPhone carrier settings update 33.1

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I'm Here A Lot
Posts: 7

iPhone carrier settings update 33.1

Receiver a Rogers update (33.1) on my iphone.

Does anybody knows what's new? Any user facing changes?

 

*Edited Labels*

Solved! Go to Solution.
Resident Expert
Resident Expert
Posts: 758

Re: iPhone carrier settings update 33.1

allows you to activate cellular service on your apple watch.  That's when the activation system is actually working.  



I'm Here A Lot
Posts: 7

Re: iPhone carrier settings update 33.1

Thank you! Makes sense.

I've Been Here Awhile
Posts: 3

Re: iPhone carrier settings update 33.1

Removed the ability to choose your carrier also. I can no longer choose Rogers-ext and nownsit without service most of the day.
Sure wish there was a way to revert
I've Been Around
Posts: 1

Re: iPhone carrier settings update 33.1

The option to manually search for networks in iOS 12 has been removed, but is still available on every other carrier I've tested (Bell, TELUS, AT&T). By not having this option, its impossible to use Rogers-EXT. Anyone else experiencing this. No one at Rogers has done anything, even after calling them numerous times.

 

Moderator
Moderator
Posts: 234

Re: iPhone carrier settings update 33.1

Hello @rohitparker,

 

A warm welcome to the Community and thank you for your first post! Smiley Very Happy

 

We are working with Apple to enable this feature later this year. To ensure the best experience we always recommend using the automatic setting on your device. The automatic setting will connect you to another network when you enter an extended coverage area, and will quickly return to our network when you’re back.

 

RogersLaura

I've Been Around
Posts: 1

Re: iPhone carrier settings update 33.1

I have exact same problem. 

If I’m in a weak coverage are I can no longer manually pick “Rogers EXT” from the Carrier menu. That whole menu is gone after iOS 12 on an iPhone. 

I am Truck Driver and it's big problem travel in Canada without option manually change to Rogers EXT.

I hope ROGERS will fix this problem shortly.

In US everything working Perfect I can change AT&T to T Mobile or other Provider without any problem,but in Canada nothing.  

Highlighted
I've Been Around
Posts: 1

Re: iPhone carrier settings update 33.1

@RogersLaura I currently have a case open with Apple about this because this is what you guys (Rogers) told me to do when I first called you about this when iOS 12 was released. 

 

Can you confirm that you guys are working to pro-actively fix this with Apple?  i.e Do I need to keep this case open with Apple or not? They are asking me to do all the annoying things to troubleshoot like install as new, etc... 

 

Thanks.

Moderator
Moderator
Posts: 234

Re: iPhone carrier settings update 33.1

Hello @mwh1,

 

Thanks for your presence in the Community and congratulations on your first post!! 👍

 

Although we don’t have exact timing to share, we are working with Apple to enable this feature later this year. With this being said, I don't think that having an on-going case active with them is necessary since we know there is currently no way to enable this feature.

 

I hope this helps! 🙂

 

RogersLaura

I've Been Here Awhile
Posts: 2

Re: iPhone carrier settings update 33.1

Yes. This is a problem. An advertised feature as part of their service, which I seriously count on, and They are not delivering as advertised with the new iPhone and iOS 12. Works in iPad only. Get it fixed ASAP please, or I will examine our service contract to look for a cause for discount. . There has already been an iOS update where I expected it to be corrected.