Hello again @jwatt_yow,
Just wanted to follow up with you, on the issue described above.
Has the issue been resolved since you originally posted?
We would greatly appreciate it, if you could update us on the situation, since we reached out to you.
Take care and have a great day!
I just upgraded to a newer Share Everything plan and the same is happening. I want my VVM back and not have to call into my voicemail. It's been working for the past 5 years why does it need to change and why do none of your employees know that they have to add an iPhone value pack to an iPhone!
Good evening @wajine,
Thanks for your post & Welcome to the Forums.
The value pack in question is not free of charge, and cannot be added without your request/consent.
If you wish for us to see if we can have it added on to your plan, please send a message @CommunityHelps.
If you are not familiar with our Private Messaging system, please visit this page.
Thanks for your reply @RogersShaun, but I wasn't really asking any question and indeed message 21 had the info I was seeking, but my feeling towards Rogers was more like the last sentence of message 22...
My husband and I both recently upgraded our iPhones with you. We used to have visual voicemail - a list of the calls, length of calls, etc etc which was lovely - now we have to "call in" and enter a password - no visual at all - just listening like I used to back in the 80s on my landline. No thank you. How can I get back to the old Visual Voicemail?????
I am being told on chat that Visual Voicemail is no longer offered by rogers.
I have been paying $7/month, which I find absurd, and am told if I remove it is gone forever.