Welcome to the Rogers Community Forums! 🙂
Thank you for posting your concern in the Community, unable to make calls can surely be inconvenient!
We can certainly help in troubleshooting the issue and find a solution for you. Would you please answer the following?
Are you using WiFi or a 3rd party Application for making the calling?
Are the outbound calls failing at a particular location?
Are you able to receive calls?
Do you know if others in your household experiencing the same issue?
I'm assuming you have already tried rebooting your phone. If not, please reboot the phone and if the issue persists you can try resetting Network settings.
Keep us posted!
Thank you for getting back to us. Recently, Ottawa Ontario was ravaged by a vicious tornado which left several neighbourhoods devastated :(. Rogers also felt the impact of the storm as we are aware LTE services are down at some sites in Ottawa and working to restore them. Before we troubleshoot further, I'd like to verify whether or not you're within the Ottawa region to rule this out being the cause?
Look forward to hearing back from you!
I received a new sim card for my phone to pair with my apple watch 4 and it still has the same issue. Ive now shut my cellular off for my watch just so I can use it. otherwise my phone ends up not being able to receive or make calls !
Welcome to the Rogers Community Forums and a big congratulations on your first post! 😃
I am a huge fan of wearables so I can imagine just how annoying it is to get your Apple Watch 4 LTE and not be able to use the Cellular functions of the watch due to these issues.
Can you confirm if the devices you are using are Rogers devices or purchased elsewhere? Can you also confirm what OS you are running on your iPhone 8 Plus/Apple Watch 4?
Are any other Apple Watch users in the Community facing a similar issue when activating Cellular on their watches? @nasa25 is our Resident Expert who specializes in Apple products so I am hoping he may be able to chime in as well.
We look forward to your response!