empty voicemail messages - no missed calls

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I've Been Around
Posts: 1

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarketers/scammers but why are the missed calls / numbers not showing up?  Any help with solving this great annoyance would be welcome.  Thanks in advance

 

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Moderator
Moderator
Posts: 2,042

Re: empty voicemail messages - no missed calls

Good evening @SeastaR22,

 

Welcome to the Rogers Community!

 

Getting unwanted voicemail messages can certainly be inconvenient. If you don't experience any issues with incoming calls, these voicemails are going to be from blocked numbers, such as spam calls.

 

Currently, we do not offer a feature that would prevent specific numbers from leaving you a voice message.

 

Adding the iPhone Visual Voicemail for $7/month or disabling the voicemail altogether are options available to you to manage your voicemail messages.

 

Hope this helps!

 

RogersMaude

 

I've Been Around
Posts: 1

Re: empty voicemail messages - no missed calls

I find the response and solution quite useless as well as a suggested money grab, if I still have to listen to a moron (criminal) extortionist that I blocked, in order to delete the voicemail from the "CRA" or some other "Enforcement Action".

Moderator
Moderator
Posts: 1,070

Re: empty voicemail messages - no missed calls

Greetings @JTRACKER!

 

I am sorry that it wasn't the answer you were hoping for. 

 

I've personally sent letters to my local MP and MPP to do something about these scammers. I had to go so far as to outright cancel my landline because it was receiving more scam calls than legitimate calls. 

 

As technology and laws catch up, we should hopefully be able to put a stop to these kinds of calls in the future.

 

Regards,

RogersCorey