Sorry I missed typed my previous post.
It should have said: "I called Tech Support, they added the IMEI number, but still no luck. My Wifi Calling turns on, but does NOT show "Rogers Wi-Fi"
In terms of your question, @Klotar, My status bar shows: "ROGERS V" (where "V" is the Wi-Fi indicator icon)
Also, I've noticed through all these troubleshooting steps that even my VoLTE does not work eiter, "I have LTE- Voice/Data" enabled, and have LTE signal avalalble. A tech support rep mentioned that normally when wi-fi calling doesn't work, so doesn't VoLTE.
I have my LTE set to data only. I think I read somewhere (sorry, no solid source) that if you are using Wi-Fi Calling, that VoLTE should be set to data only -- something to do with the handoffs (I know that's contrary to what support told you -- and I don't know if I'm mistaken). I took that to mean we couldn't be set for both Wi-Fi Calling and VoLTE (voice & data).
Aside from that, the only other obstacles I can think of are IMEI (which you've gotten taken care of) and Rogers One Number.
Anyways, try toggling the LTE voice/data to just data, JUST to see if Wi-Fi Calling starts to work -- at least we will have narrowed it down if you haven't already tried. Good luck!
It's a Rogers device. So I know that we aren't quite the same here, but all indications are that the IMEI is the only factor that should make a difference for Wi-Fi Calling with a non-Rogers iPhone on the Rogers Wireless Network.
@nyk0n I have LTE set for voice and data, but when I make a call (with wi-fi off) It reverts to ROGERS 3G. As usual, once the call is done, it reverts to ROGERS LTE.
Yes, I rebooted the phone, and even reset network settings once then added my IMEI.
No luck. No Wi-Fi calling, and no VoLTE.
Sorry for bumping an old thread... just figured if I landed here by searching google, someone else will too.
Another thing that I found that would "force" the Wi-Fi calling feature to be enabled, is by going to Settings --> Cellular --> Cellular Data Options --> Enable LTE --> and finally change the option to "Data Only".
Worked instantaneously for me.