12-08-2015
08:51 PM
- last edited on
12-08-2015
08:59 PM
by
RogersMaude
So annoyed... after working to get wifi calling working and figured out with rogers I just upgraded to 9.2 ios only to find same problems as I initially had. The wifi calling can't be enabled until I contact carrier. I contacted technical support and he couldn't figure it out and has escalated the issue. I have an Iphone 6s and it seems that I spend more time trying to get wifi calling to work properly than I do using it. Seems that this is feature they shouldn't be advertising yet. So now I can't enable wifi calling... again and the carrier which I'm directed to contact doesn't have a solution. Man I am so tired of this.
12-08-2015 10:10 PM
I'm having the same issue. Wifi calling was working fine under iOS 9.1 and now with 9.2 I get the contact carrier message. I've tried rebooting, and resetting network settings. No luck, my wifi calling is no longer working under 9.2 with the latest carrier file.
12-12-2015 12:30 PM
Same issue here, my wifi calling is no longer working under 9.2 with the latest carrier file updates. iPhone 6S purchased from Apple. Another 6S+ also purchased through Apple works completely fine. Rogers escalated the issue to Level 2 Tech Support a few days ago but still no resolution!?!
12-13-2015 10:10 PM
I purchased my iPhone 6 unlocked directly from Apple, and I can confirm Wi-Fi calling works for me. I'm running iOS 9.2 with carrier "Rogers 23.1".
@RogersDarrell, you may want to edit your post as you have clearly been given erroneous information.
12-14-2015 12:57 AM
12-14-2015 01:12 AM
To be fair to Rogers, it is still possible that it's an iOS bug that is causing your issue, which is really out of their control. Have you tried a different Wi-Fi network? You might also try going to Settings > General > Reset and tap "Reset Network Settings" (but be warned, you will need to reconnect to any Wi-Fi networks you use after doing that).
12-14-2015 10:19 AM
12-14-2015 11:52 AM
12-14-2015 11:57 AM
12-14-2015 12:24 PM