Unable to connect to Wi-fi

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Here Awhile
Posts: 3

Unable to connect to Wi-fi

iphone will not connect to wi-fi

 

 

 

 

 

*** Edited Labels ***

 

Solved! Go to Solution.
Rogers Employee lockdown2341
Rogers Employee
Posts: 357

Re: Unable to connect to Wi-fi

Okay. So, what happens when you try to connect? What iPhone do you have?

 

Does it say the password is wrong? Does it give you an error message of any sort?

 

Have you taken any steps to try and fix it on your own? What have you done?

 

We need details if you want us to help you. Simply telling us it isn't connecting isn't enough.

I've Been Here Awhile
Posts: 3

Re: Unable to connect to Wi-fi

phone is 4 s are .says can not find network. iphone 5 and ipad are connected

Rogers Employee lockdown2341
Rogers Employee
Posts: 357

Re: Unable to connect to Wi-fi

So you enable the wi-fi on your iPhone 4S, put in the password, and it isn't able to find the network? Strange.

 

At this point I'll have to refer to our experts; either @Gdkitty or @OLDYELLR

I've Been Here Awhile
Posts: 3

Re: Unable to connect to Wi-fi

thanks i got help from the telephone support

Retired Moderator RogersShakir
Retired Moderator
Posts: 146

Re: Unable to connect to Wi-fi

Good to hear @ebreg that is working again.

 

We would love you to share your solution so other users having similar concerns down the road can get an easy fix, was it device related? Did you have to reset network settings?

 

Let us know!

 

RogersShakir

Order Now!
Wilder vs. Ortiz II Live
LIVE: Saturday, November 23, 2019 8PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499
Price: $74.99 (HD) | $69.99 (SD) | Ignite TV $74.99
DTV can order on Nov. 21st & Ignite TV customers can order now!

Reigning heavyweight world champion Deontay "The Bronze Bomber'' Wilder takes on his most dangerous challenger as he defends his WBC title in a rematch against once-beaten Cuban slugger Luis "King Kong'' Ortiz.

Topic Stats
  • 5 replies
  • 1773 views
  • 2 Likes
  • 3 in conversation