Service outage?

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I've Been Around
Posts: 1

Service outage?

Hi there,

 

Don't seem to have any coverage and am wondering if I'm the only person experiencing this issue...

 

***edited labels***

Solved! Go to Solution.
I've Been Here Awhile
Posts: 2

Re: Service outage?

on hold with my regular cel, my iPhone isn't working in any fashion.

 

 

I've Been Here Awhile
Posts: 2

Re: Service outage?

My iPhone is dead as well. Also on hold.

 

It's a race now, to see who gets through first ;).

I've Been Here Awhile
Posts: 2

Re: Service outage?

okay, its a 3G issue in BC.

we still have 2G

to change it go into settings...

then general...

then network...

then turn off 3G service..

after a few seconds or minute youll get reception and

see and E, indicatint you have service (albeit slower)

check the 3G service every couple of hours til it returns

hope this helps

 

I've Been Here Awhile
Posts: 2

Re: Service outage?

Looks like you win. But none of us really win until this is fixed....
I've Been Around
Posts: 1

Re: Service outage?

Apparently there is an outage affecting the Rogers 3G network for BC.  If you go into your phone settings-general-network and switch the 3G off you will be able to use your phone using the 'E' network.

I've Been Here Awhile
Posts: 2

Re: Service outage?

As of 4:50pm this is still not fixed.

 

I'm glad I found this thread. I thought it was just me! Why wouldn't Rogers post a status report on their webpage, or a recorded message on their support line? It would make it a lot easier for their customers to know what's going on...

I've Been Here Awhile
Posts: 3

Re: Service outage?

In GTA, have horrible reception in the downtown core, Wellington and Simcoe... Seriously considering switching from Rogers. I've been having issues in this area for last couple weeks...

 

using iPhone 3Gs

Retired Moderator RogersJean
Retired Moderator
Posts: 497

Re: Service outage?

Hi pogosha,

 

Your issue does not sound related to this service outage.

 

Feel free to create a new thread with as much detail as possible so we can get to the bottom of this

Community Manager (Retired) RogersErin
Community Manager (Retired)
Posts: 690

Re: Service outage?

@pogosha

 

In order to get a resolution to your service outage issue, please send a detailed report of your concern, as well as your full name and phone number where you can be reached, to forumsupport@rci.rogers.com.

 

Thanks