Restoring voicemail

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I've Been Here Awhile
Posts: 2

Restoring voicemail

I found a way to turn it off on my iPhone but can’t seem to turn it back on

 

 

 

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Moderator
Moderator
Posts: 319

Re: Restoring voicemail

Hello @Lollylmh1,

 

Welcome to the Community Forums and thanks for reaching out.

 

It's definitely important to have access to your voicemail when you need it, and we're happy to assist. 

 

Can you provide some more details on the nature of your issue?  What steps did you take to turn off your voicemail?  Are you able to press and hold "1" in your phone app to access your voicemail? 

 

Keep us posted!

 

RogersShaun

I've Been Here Awhile
Posts: 2

Re: Restoring voicemail

I can press and hold one for access. I entered * 91 to turn voicemail off
Moderator
Moderator
Posts: 1,983

Re: Restoring voicemail

Thank you for your reply @Lollylmh1!

 

While I hope you were able to resolve the issue since you originally posted, I wanted to share some information I uncovered regarding the voicemail reactivation.

 

Could you try to enter "*004#" and press "Call", to restore your voicemail feature directly from your device?

The numbers above should be entered without quotes.

 

Let us know if you need further assistance!

 

RogersMaude