PSA - DO NOT update Series 4 Apple Watches to 5.1

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I'm a Trusted Advisor
Posts: 32,015

Re: PSA - DO NOT update Series 4 Apple Watches to 5.1

Hello @nasa25

Sorry for the late response. My dog passed away so I wasn't able to come on..

Yes i was able to resolve it. Apple sent out some kind of patch I guess or software update to the store when I went in and fixed the issue without needing to exchange.
Resident Expert
Resident Expert
Posts: 794

Re: PSA - DO NOT update Series 4 Apple Watches to 5.1

Sorry to hear about your dog 😞

It’s good that Apple was able to fix it in store. I know tons of people on macrumors had to get their watch sent in for repair but some lucky ones (like myself) got either an express replacement direct from Apple or was able to get the store to swap out the watch (basically a return and rebuy).