No service on iPhone 7 in London ont?

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I've Been Here Awhile
Posts: 3

No service on iPhone 7 in London ont?

Is there an outage in London ont? Near UWO?

 

***Edited Labels***

 

Solved! Go to Solution.
Moderator
Moderator
Posts: 390

Re: No service on iPhone 7 in London ont?

Hey @Fjmg,

 

Welcome to Rogers Community Forum Smiley Happy.

 

I can certainly understand how being without wireless service is concerning. Presently, we haven't received any reports of any known issues affecting network coverage in the London region. Is anyone else in the Community impacted by limited service, near UWO?

 

Also, please provide some detail as to what, if any troubleshooting steps you've taken so far to troubleshoot this?

 

Look forward to hearing back from you and Community, chime in if you too are affected.

 

RogersCilio

I've Been Here Awhile
Posts: 3

Re: No service on iPhone 7 in London ont?

Tried in the following order:
Soft reboot
Turn phone off and on
Turn cell data off and on
Checked for updates ... none
Reset network settings

Still "no service"
Moderator
Moderator
Posts: 89

Re: No service on iPhone 7 in London ont?

Hey @Fjmg,

 

Thanks so much for clarifying! If you are still having trouble connecting to your Rogers wireless service, we'd like to help get to the bottom of this!

 

If possible, please send us a private message to @CommunityHelps so we can assist you further. For more information on our Private Messaging system, please CLICK HERE.

 

We hope to hear from you soon! 😃

 

RogersLaura

 

 

I've Been Here Awhile
Posts: 3

Re: No service on iPhone 7 in London ont?

My apologies for the late reply to the forum members, turns out that my reception issues were not Rogers cellular related but is an issue with my phone specifically (was not purchased at Rogers). While not rectified yet, i am in the process of doing so.
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