My Account app 3.2.0 won't authenticate

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I've Been Around
Posts: 1

My Account app 3.2.0 won't authenticate

Worked just fine when I installed 3.0 but now claims my mobile number is registered to another account after updating to 3.2.0. Doesn't seem to be any way to reset it in app or on the website. Any ideas?

 

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Resident Expert
Resident Expert
Posts: 13,883

Re: My Account app 3.2.0 won't authenticate

Not sure people on the phone can.. but maybe try the live chat.. they may be able to reset that for you..

 

Your wireless number, is on the myrogers account, that you are trying to sign into the app with?
If your number.. is say tied to a myrogers owned by say someone else (parrents, etc for an example), it would have to be THAT login likely.



I've Been Around
Posts: 1

Re: My Account app 3.2.0 bug

Iphone app...bug

 

My usage and Other's usage are cross-reported all data/voice/messages.  weird.