Just spoke yo your Tech Support who told me you don't support Series 3 ??
Can you clarify once and for all ?
I just spent an hour on a live chat.
Details from technical support:
No one has been able to activate a watch on their rogers account. The system is still not provisioned for apple watches. Training and implementation are still underway. No time frame was given.
It's a shame that even the technical team has no idea about this rollout. The tech didn't even know they were supporting series 3. Had to go to their Tier 2 to get info on it. But then you have a 'How to activate a smartwatch' guide right on the rogers website lol. Rogers really needs to work on its communication game.
I was able to activate my series 3 watch but I am now thinking of upgrading to the series 4 what is the best way to make the switch to the new watch with out having to pay a second $30 activation fee
it took a few reboots after updating to the latest software was then able to get the carrier update then another reboot and finaly I was able to get the prompts but even then I had to close and reopen the watch app several times.
not the smoothest activstion process but It will probably get better as Rogers makes some changes on the back end servers.