12-16-2018 12:11 PM
12-16-2018 06:18 PM
Here’s the reading I have settled with after reading everyone here.
”Yeah Rogers will eventually adopt eSIM and probably soon in 2019, but we won’t know anything from Rogers until is out there so there’s no point asking for estimates as to when to expect it at this point.”
Is this a crazy reading of the situation? Or does it seem like a sensible one?
12-19-2018 02:48 PM
nope you pretty much hit the nail on the head.
We didn't hear a peep about Rogers Apple Watch support until some Apple VP was presenting a carrier slide that contained the rogers logo lol.
12-22-2018 03:41 PM
I actually just called Rogers Support, and they confirmed they dont support eSIM on iPhone XR/XS, despite the fact Apple website is saying that Rogers does support eSIM on iPhone https://support.apple.com/en-ca/HT209096. Rogers is currently supporting eSIM on Apple Watch only. Bell is supporting eSIM on Phones and Watches
I urge Rogers to at least announce the expected time of supporting eSIM on iPhone. This will make them look professional in front of their customers. I am really upset about their customer service!
12-28-2018 05:43 PM
I urge Rogers to at least announce the expected time of supporting eSIM on iPhone. This will make them look professional in front of their customers. I am really upset about their customer service!
12-29-2018 01:51 PM
It certainly is frustrating. I agree Rogers needs to let us know so we can plan. I do not understand the reluctance to offer basic customer service.
01-09-2019 02:44 PM
Any update on eSIM on iPhone?
01-09-2019 02:47 PM
01-09-2019 02:49 PM
01-09-2019 02:49 PM
No, its still there https://support.apple.com/en-ca/HT209096