09-14-2018 02:02 PM
Looks like Rogers will have esim support for the series 4 watch - but I have not seen anything regarding esim support for the new phones -- Bell was highlighted but not a peep from Rogers.
Will Rogers support esims for the new iphones and if so, what is the ETA?
Solved! Solved! Go to Solution.
04-24-2019 02:31 PM
As of April 24th we have launched eSIM support for eligible devices. In celebration of the launch I've closed this long thread in order to move the conversation over to Dual SIM/eSIM now availble for eligible iPhone XS, XS Max and XR devices.
Thank you for all your patience and participation here in the Rogers Community Forums.
09-14-2018 02:10 PM
09-14-2018 02:29 PM
11-07-2018 09:30 PM
Hi there, so I bought the new iPad Pro 11 inch today and when I called support to get the cellular service transferred from the nano sim on my previous iPad Pro 10.5 inch I discovered that despite the iPad Pro 11 inch only having an eSim, like the Apple Watch, I am told it is not supported by Rogers.
As such I had to cancel the service on my iPad since if I can’t use it, there’s no point paying for it.
very dissapointing especially as no one at Rogers or Apple said anything about this when I researched making the change. I was told it was easy to log into My Rogers and swap the service.
11-07-2018 10:16 PM
11-08-2018 06:31 PM
ok so sorry for the confusion - after reviewing this with Apple Business here in Vancouver there is in fact a physical SIM in these iPads. cant believe i missed that myself but there you go - blind as a bat. Not sure why i was initially told only eSIM.
11-09-2018 09:11 PM
11-30-2018 01:09 PM
any ETA on when Rogers can support esim for iPhones?
11-30-2018 04:22 PM
12-04-2018 04:39 PM
Do you have document/instruction to explain how to setup eSIM with my Rogers service?
I do have an iPhone with eSIM capability, but no one seems to know how to do it.
I tried both physical store and phone support.
The only phones that we will support for that particular feature will be iPhones with eSIM (and physical SIM).
12-05-2018 05:59 PM
So Rogers supports the esim, according to Apple's website.
When will we actually see it at Rogers?
12-06-2018 10:38 AM
Please Rogers, help us out! When can I switch to esim?
12-06-2018 10:59 AM
12-06-2018 11:13 AM
went to a rogrers store downtown toronto. they said it's coming but not yet available.
12-06-2018 11:21 AM
12-07-2018 12:58 AM
12-07-2018 08:45 AM
Rogers is now officially listed on the Apple website now as carrier in Canada that offer eSIM for the new dual SIM iphones.
12-09-2018 03:26 PM
12-10-2018 03:04 PM
At this time, you can only use a physical SIM card for your Rogers or Fido line and the eSIM can be used for another plan with another carrier.
12-10-2018 08:29 PM
But isn't this precisely what's going to change when Rogers implements what apple arealdy annouced here? https://www.iphoneincanada.ca/carriers/rogers/rogers-fido-esim-apple/
According to this I should be able to have an eSIM for Rogers and then a physical SIM card for another foreign carrier.
Am I understanding this wrong?
12-10-2018 08:54 PM