I can't send texts to one person

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Here Awhile
Posts: 2

I can't send texts to one person

So as the title say I am unable to send texts to one person. I can call them perfectly fine and the texts register as sent, but the person never gets the texts. I receive their texts and calls as well. I had this problem on my last phone, a Samsung Galaxy S2 (Model: SGH-i757M), and still have it on my new phone, an iPhone 5s (Model: A1533). This problem only happens with one person.

 

 

***Added Labels***

Resident Expert
Resident Expert
Posts: 738

Re: I can't send texts to one person

Do they get incoming texts from other people without a problem?


I've Been Here Awhile
Posts: 2

Re: I can't send texts to one person

Yes they do receive texts from other people.

Moderator
Moderator
Posts: 1,697

Re: I can't send texts to one person

Good evening @Norir,

 

Welcome to the Forums and thank you for posting!

I can imagine how frustrating it must be to be unable to correspond through text messaging with a specific number. We look forward in helping you resolve this issue.

 

Do you know if it was a number you previously were corresponding with through iMessage before they/you changed phone (or vice versa)? What type of phone are they currently using?

 

It would be very useful to get some more details on the troubleshooting steps you've gone through so far, as well as any error message you may have seen. 

 

Do you know if they may have blocked SMS from your number at a certain point and forgot that it had been done? You may want to ask the recipient to check. I know it may sound silly but it happens more commonly than you'd think.

 

Looking forward to your reply!

 

RogersMaude

Topic Stats
  • 3 replies
  • 61 views
  • 1 Like
  • 3 in conversation