03-20-2023 07:18 PM - last edited on 03-20-2023 07:22 PM by RogersZia
How can I delete my old apple watch?
I got a replacement watch and already sent in the old one with factory reset.
I’ve been having trouble link my new watch to the cellular account.
The iphone watch app doesnt show any messages and just. The exclamation mark with ok button. I’m suspecting the old one might be in the system still.
Any solution?
***Edited Labels***
03-22-2023 08:05 PM
Hello @Gbgbgb11,
Welcome to the Community!
Did you successfully unpair your older watch before sending it back? What happens when you try to set up the new Apple Watch? Are you able to complete the activation? Do you see any error messages?
Even though you have returned the other watch, you might still be able to remotely remove it. Do you still see the old Watch in the app?
Please keep us posted!
RogersZia