How do I reset my iPhone?

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Community Manager (Retired) RogersErin
Community Manager (Retired)
Posts: 690

How do I reset my iPhone?

My iPhone isn't responding. How do I reset it?

 

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Solved! Go to Solution.
Community Manager (Retired) RogersErin
Community Manager (Retired)
Posts: 690

Re: How do I reset my iPhone?

To reset your iPhone, press and hold the Sleep / Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. 

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I Plan to Stick Around
Posts: 63

Re: How do I reset my iPhone?

What about when it reboots back to a frozen Apple screen like mine has been for the last uhhhh 20 hours?  How would I go about getting it into recovery or DFU mode?

I'm a Senior Advisor
Posts: 1,299

Re: How do I reset my iPhone?

To get your iPhone into recovery mode, press and hold the Sleep / Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. When is appears release the Sleep / Wake button but continue to hold the Home button. Eventually the connect to itunes screen will appear in which case your phone is in recovery mode.
I've Been Around
Posts: 1

Re: How do I reset my iPhone?

Hello.

I dont know my Apple ID and i want to reset this iphone. 

What can you say guys ? which way will be good for me ? 

I'm a Trusted Advisor
Posts: 32,015

Re: How do I reset my iPhone?

Hello Nanavar

You mean factory reset? Go into Settings - General - Reset - Reset all continents and settings - Erase iPhone.


That will factory reset your iPhone to the way it was when you first bought it. You will need to back it up on iTunes before doing so that way u have a back up.