How do I add an Apple Watch to my Infinite Plan?

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vanessaxiao
I've Been Here Awhile
Posts: 3

How do I add an Apple Watch to my Infinite Plan?

I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for me, which “add a new plan”. The difference is the new plan will only have 1GB data. Is there anyway to add the watch to the infinite plan? Thanks

 

*** Edited Labels ***

RogersZia
Moderator
Moderator
Posts: 1,348

Re: How do I add an Apple Watch to my Infinite Plan?

Good evening @vanessaxiao,

 

Welcome to the Community!

 

I hope you like the Apple Watch so far! You will need an Apple Watch plan. The plan gives you the freedom to stay connected with just your watch. With Apple Watch plans, your existing smartphone number is extended to your watch so you can receive calls and text messages the same way you do on your phone!

 

You can share your Rogers Infinite data with your Apple Watch and enjoy worry-free connectivity! Right now you can get an extra 1 GB of max speed data added to your Rogers Infinite plan. Plus, the first 3 months of your Apple Watch plan are on us!

 

For more information, visit http://www.rogers.com/applewatch

 

 

 

 

RogersZia

djmguy
I'm Here A Lot
Posts: 6

Re: How do I add an Apple Watch to my Infinite Plan?

Tried adding Apple Watch to my existing infinite plan and it only offers me the regular $10 plan with 1GB of data. This issue has been going on for months ago. Took it to Rogers store three times, spent hours on phone and live chat talking to Rogers and still no luck. Why can’t the back office just add the watch to my plan rather than me trying futilely to add it to no avail?

djmguy
I'm Here A Lot
Posts: 6

Re: How do I add an Apple Watch to my Infinite Plan?

Unpaired watch from original iPhone, now paired to new iPhone........ Still No luck

RogersMaude
Moderator
Moderator
Posts: 2,359

Re: How do I add an Apple Watch to my Infinite Plan?

Good evening @djmguy,

 

Welcome to the Community! Thank you for posting your inquiry and the details of what you've tried so far.

 

We'd like the opportunity to help you resolve the issue preventing you from completing your activation. With access to your account, we should be able to confirm what may be causing this error.

 

Please reach out to us via PM @CommunityHelps so we can assist you further. For more information on how our private messaging system works, click here.

 

Looking forward to your PM!

 

RogersMaude

djmguy
I'm Here A Lot
Posts: 6

Re: How do I add an Apple Watch to my Infinite Plan?

@vanessaxiao 

did this get sorted for you?

vanessaxiao
I've Been Here Awhile
Posts: 3

Re: How do I add an Apple Watch to my Infinite Plan?

No.. I just took the 1G plan as the rep said they cancelled the other option a few month ago. He also said it’s really hard to exceed 1G on the watch. So I just took it
djmguy
I'm Here A Lot
Posts: 6

Re: How do I add an Apple Watch to my Infinite Plan?

Apple Watch plan details

An Apple Watch plan gives you the freedom to stay connected with just your watch. Stream your favorite songs on your run. Get notifications and alerts on the move. Feel free to leave your phone behind and not miss any calls when you’re biking, skiing, or on any adventure.

With Apple Watch plans, your existing smartphone number is extended to your watch so you can receive calls and text messages the same way you do on your phone!

$10

per month when added to a Rogers InfiniteTM plan


Share your Rogers Infinite data with your Apple Watch and enjoy worry-free connectivity!

Bonus! Get 3 months of Apple Fitness+4 free when you buy Apple Watch. Apple Fitness+ coming late 2020.

Get an extra 1 GB of max speed data added to your Rogers Infinite plan. Plus, the first 3 months of your Apple Watch plan are on us!1

$10

per month if you have a non-Shared plan

Includes 1 GB of data for exclusive use with your watch.6 Plus, get the first 3 months of your plan on us!1

Bonus: Get 3 months of Apple Fitness+4 free when you buy Apple Watch. Apple Fitness+ coming late 2020.
djmguy
I'm Here A Lot
Posts: 6

Re: How do I add an Apple Watch to my Infinite Plan?

as you can see from the plans I just posted, someone didn't know what they were talking about. Should be no connection charge, plus you get 3 months free and 1GB EXTRA on your current infinite plan....