Is anyone experiencing issues connecting to the Home Monitoring app on their iPhone 5S? All day yesterday - my wife and I kept getting cannot to server error messages. We deleted the app and reinstalled it on both phones - no luck. We rebooted our phones - stil no luck. We tried connecting just on the network then on our wireless sitting in the driveway - no connection. I called tech support - they were going to open a ticket to check on their end. Any thoughts or suggestions would be appreciated.
Thanks for the feedback - we are still having an issue - I spoke to Rech Support yesterday and was told there is a ticket open and we are not alone with the problem. It was suggested the issue would be resolved by early this week.
Sorry for the typo above - should have been tech not rech. Received a call from a tech support person Wednesday evening - he is working on the issue and said he would contact me with an update when he had something to report. This issue is affecting both our iPhone 5S and our iPad apps. Hopefully there will be a resolution in the coming week.
And cudos to Rogers and tech support - they have been on the case with this complete with follow-up calls - excellent customer service so far.