Cannot access Anyplace TV

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I've Been Around
Posts: 1

Re: Cannot access Anyplace TV

I can not access the Anyplace Tv on chrome, opera or safari on my laptop.

I sign in and then it starts to load and nothing happens. Everything was working until a week ago.

Moderator
Moderator
Posts: 508

Re: Cannot access Anyplace TV

Hello @obk88,

 

Welcome to the Rogers Community Forums!

 

I can imagine how frustrating it must be to lose access to your Anyplace TV service on your laptop, all of a sudden. =(

 

We will be more than happy to look into this for you! Please provide us with the answers to the questions below so we can troubleshoot this issue.

  • What is the current Operating System (OS) you are running on your Laptop?
  • Can you confirm if there have been any updates or changes to the OS, recently?
  • Does it work on any other Laptops/PC's that you've tested thus far?
  • Is there any error message that occurs at all?

We look forward to your response!

 

RogersTony

 

 

I've Been Around
Posts: 1

Re: Cannot access Anyplace TV

Anyplace tv app, no internet

 

Even though connected to internet, app keeps given an error

Moderator
Moderator
Posts: 981

Re: Cannot access Anyplace TV

Good morning @CoreyGrace!

 

Welcome to our Community!

 

I'd like to help you out with your AnyPlace TV access but could you help me out with a little more info, please?

 

What platform are you using AnyPlace TV on and what is the error it's displaying? Have you checked recently to ensure you've got all software updates installed? 

 

I'll have a better idea of how to help with this bit of info. Thanks!

 

Regards,

RogersCorey