Can't text photos or contact info

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I've Been Here Awhile
Posts: 2

Can't text photos or contact info

My iPhone 5 will not send a text with a photo included. I can't send contact info in a text either. I have tried with iMessage on and off but neither works. I used to be able to send photos and contact info in texts.

 

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I'm a Trusted Advisor
Posts: 32,015

Re: Can't text photos or contact info

Hello SISmith

Have you tried to power off your phone and power it back on? Also did you contact Rogers to see if there is something on the account that needs to be reset?
Resident Expert
Resident Expert
Posts: 13,942

Re: Can't text photos or contact info

Could it be, a no MMS on the plan, or that its turned off somehow?



I'm a Trusted Advisor
Posts: 32,015

Re: Can't text photos or contact info

Hello Gdkitty


That is what i thought as well. The OP can contact Rogers to see what's going in
I've Been Here Awhile
Posts: 2

Re: Can't text photos or contact info

Thanks for the suggestions. No, it wasn't a problem with the Rogers account. I eventually 'reset all settings' in Settings-General. It restored my ability to text contacts and photos. Of course it also meant spending some time to restore settings I had changed.
I'm a Trusted Advisor
Posts: 32,015

Re: Can't text photos or contact info

Hello SISmith


Oh okay. Well at least you got it working!